ClearCompany Assessment-- The Good, The Bad, & The Ugly
Overall Satisfaction with ClearCompany
ClearCompany is used as our ATS for all hourly and professional position openings. It helps us advertise critical staffing needs across the organization. We also utilize reporting functions to forecast future needs and aged requisitions in conjunction with our budget. ClearCompany is also used to communicate internal opportunities which assist us with Succession Planning.
Pros
- Dedicated staff to assist with implementation and questions; a Messenger option for businesses to connect with representatives
- Text and email interview request functionality for added convenience for employers to contact prospective candidates
- Less expensive ATS option for smaller companies
Cons
- Implementation can be very lengthy and not always feasible for companies looking for a speedy integration
- Functionality of program overall is very antiquated.
- Response time is typically okay, but the time frame for resolutions to issues with the system can be over a span of weeks.
- Not as user-friendly as other comparable ATS; missing a lot of basic bells and whistles that make the system easy to navigate.
- ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
- ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
- ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.
ClearCompany has a lot of fresh ideas and functionality, but the system doesn't compare to any of the previous ATS systems I have used, and this is based on basic user interfaces and ease of use. ClearCompany doesn't have options set in place to keep companies compliant, and the lack of tracking in the system leads to many problems (i.e. our hiring manager's activity isn't easily tracked, so if they change a field i.e. compensation, there is no way to track it).
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