Likelihood to Recommend
This is software that will be very useful for all companies since they will be able to control the entries and exits of their employees in their jobs, the hours worked, shift changes, and everything related to the performance of the staff. They will not have to worry about personnel planning because the software will do it.
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Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
Read full review Pros The control of time and absences, allows us to keep all payroll, payments, and control of days worked, in order. Its interface is very intuitive and easy to master, we do not need technical service for installation or use. The activities that can be programmed automatically, such as alarms, mailings, and other activities, and facilitates daily work. Read full review Tracked time both macro (categories) and micro (down to the project and the tasks) Reminded us when we went off task and got lured in via social media Provides us with detailed reports to share with joint venture partners, clients and more Read full review Cons The no guarantee of temporary employees returning to work is a big concern and accountability is difficult Read full review One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information. Read full review Likelihood to Renew
This is user friendly and can be tailored to our business' needs
Read full review Usability
I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
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We were given a dedicated customer service rep that is there whenever we need them. Emails are answered within hours and the knowledge base they have has many of the answers including easy to follow how-to's. We haven't run into any issues that can't be solved in less than 24 hours.
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The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
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Other than we are happy with the way Time Doctor works for us, no key insights.
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Celayix is a flexible and powerful employee scheduling tool with a secure online cloud used to create and edit schedules. It is the very best automated scheduling solution that allows us to manage the workforce digitally and it is a great resource for any organization.
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I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
Read full review Return on Investment We needed to automate much of the shift allocations and this solution did it. The solution we picked had to have integrations such as Salesforce and Celayix has that. Read full review It helps me to use my time more effectively. For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive. Read full review ScreenShots