Likelihood to Recommend Integromat is the best tool for business automation in my opinion because unlike
Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
Read full review Integrately boasts a long list of products that it works with, but I feel that the actual implementation is clunky hit-or-miss. In my experience, the UI to create automations is miserably terrible. It shows way too many fields and is constantly resetting collapsed steps, so there is an absolutely dreadful amount of scrolling and searching involved. The order of fields often seems extremely random, which further makes the process for me extremely painful. There seem to be relatively few products that they truly integrate with, and most rely on JSON publishing. Testing is very difficult in my experience as it would only look for the most recent JSON data. It is not possible to test the automations with historical data. The actual success rate of automations is extremely spotty and it is nearly impossible to troubleshoot given the terrible UI. Split workflows (if/then) are very, very clunky. I wasted a huge amount of time manually replicating automations for various gateways.
Read full review Pros UI/UX Simplicity and Features Workflows are explained in details and even people without IT background can use the tool. Consumption is nicely tracked. Myriad of existing templates, solutions, and readymade connectors. Read full review Marketing Automation Enroll learners in a course Send Instant Order Confirmation Email, SMS and Whatsapp Message Connect Google Sheet with other apps Read full review Cons There are always new platforms and connections that we'd like to see More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier More thorough support documentation on connecting various platforms and troubleshooting errors Read full review Their workflow builder is almost impossible to use. Troubleshooting errors is difficult unless you are a programmer. User unfriendly for non-techies. Relies heavily on JSON publishing for many tools rather than native integration. Read full review Usability Make's easy to understand user interface helps you to visualize what's happening at all times. Could use some tweaks around the navigation from a scenario specifically in the folders and back navigations. I can't tell you the amount of time wasted in that area. When you branch, you can't bring a branch back together in the same scenario which is kind of a bummer as well.
Read full review Support Rating The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
Read full review Alternatives Considered Integromat allows us to do everything we used to do on
Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and
Zapier couldn't provide it.
Read full review Integrately is super easy to use, there isn’t a huge learning curve to using it, and their live chat support is also great, so Integrately is better than most.
Read full review Return on Investment We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens. Some consumption is difficult to understand and requires time and digging. It requires heavy internal effort to simplify things in Make in order for it to operate cheaper. Initial IT setup is paramount and determines a lot. Read full review I wasted a huge amount of time building workflows that I ultimately walked away from because they did not reliably work. They are more affordable than Zapier but in this case, you definitely get what you pay for. Read full review ScreenShots