Celonis vs. Clappia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 8.5 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Clappia
Score 10.0 out of 10
Small Businesses (1-50 employees)
No Code App platform to create mobile and web apps as easily as working with excel sheets to reduce the time of development and procurement. The apps can be designed using drag and drop components and to it, automated workflow behaviour and analytics can be designed. Its features are designed to make it ideal for user-friendly business process management apps.
$7
per user, per month
Pricing
CelonisClappia
Editions & Modules
No answers on this topic
Clappia
$7
per user, per month
Offerings
Pricing Offerings
CelonisClappia
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequired$7 per user, per month
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.Annual Billing is also available at $5/user/month.
More Pricing Information
Features
CelonisClappia
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Celonis
-
Ratings
Clappia
9.0
1 Ratings
10% above category average
Dashboards00 Ratings8.01 Ratings
Standard reports00 Ratings9.01 Ratings
Custom reports00 Ratings10.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Celonis
-
Ratings
Clappia
9.6
1 Ratings
13% above category average
Process designer00 Ratings9.01 Ratings
Process simulation00 Ratings10.01 Ratings
Process player00 Ratings9.01 Ratings
Form builder00 Ratings10.01 Ratings
Model execution00 Ratings10.01 Ratings
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CelonisClappia
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User Ratings
CelonisClappia
Likelihood to Recommend
9.1
(139 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.6
(7 ratings)
-
(0 ratings)
Usability
6.7
(3 ratings)
-
(0 ratings)
Support Rating
6.6
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CelonisClappia
Likelihood to Recommend
Celonis
The industry in which Uniper operates requires strict adherence to compliance regulations, and we need a tool to monitor and ensure compliance throughout our key business processes. Celonis helps us to visualise our process and makes it easier to demonstrate that we are compliant. Uniper also has a culture of continuous improvement and we use Celonis to measure the impact of various process enhancements (such as increased automation) over time.
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Clappia
Clappia is the perfect NO CODE platform for you if you don't know any programming languages, servers, or cloud hosting skills, but you do know everything else around your requirement, workflow, or circumstance. If you're worried about IT skills, Cloud, server hosting & maintenance, or programming language skill in your web/mobile app development startup, Clappia is your one-stop solution. Apart from these low rates and hassle-free service in all other aspects, you will be able to focus entirely on NO CODE app creation and client management, leaving all data, server security, and other concerns to Clappia. There really is no additional fee or condition for using cloud storage, which is ideal.
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Pros
Celonis
  • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
  • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
  • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
  • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
  • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
  • Dashboard views of specific KPIs help us build and export management reports with ease
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Clappia
  • Workflow Automation
  • Realtime Mobile apps
  • Triggered emails, mobile notification, status change
  • API friendly
  • WhatsApp, Slack integration
  • upload videos, images, and files
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Cons
Celonis
  • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
  • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
  • Client Centricity (They are working on that with their new structure of Consultants, though)
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Clappia
No answers on this topic
Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Clappia
No answers on this topic
Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Clappia
No answers on this topic
Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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Clappia
No answers on this topic
Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
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Clappia
No answers on this topic
Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
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Clappia
No answers on this topic
Return on Investment
Celonis
  • Within my scope, we’re capturing 100k USD in working capital a year by adjusting the process in just 1 destination country. Plus we’re already scaling that up.
  • I modified the portfolio distribution within my Customer Service team that allowed for headcount reduction.
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Clappia
  • Easy to manage all leads as I get automated reports
  • Executive cant make excuses
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ScreenShots

Celonis Screenshots

Screenshot of Variant ExplorerScreenshot of Conformance CheckerScreenshot of Automation ScoutScreenshot of BenchmarkingScreenshot of AP App Steering ViewScreenshot of AR App Control Center

Clappia Screenshots

Screenshot of Landing PageScreenshot of Type of Apps that can be developedScreenshot of App development InterfaceScreenshot of Instant Mobile App and Integration ServicesScreenshot of App Design ModeScreenshot of Analytics Window