Celonis vs. Comidor

Celonis is ideal for the recruitment process, which involves individuals applying, interviewing, being offered, and accepting positions. Celonis also allows the HR department to manage the data from the recruitment process, allowing them to track the speed of the process and understand why candidates drop out. Celonis examines the efficacy of HR systems, how they respond to employee requests, and who is in charge of specific activities.

Incentivized

When you are in a big company and different departments need to collaborate on a big project, Comidor can help as it offers collaboration and at the same time BPM! Start a project, create your workflow, set your milestones and input tasks and work packages. Everything is linked and attached with this project! Comment when it is needed and communicate with your co-workers. Also, you can set automated tasks to save time!

• The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
• The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
• The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
• OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
• Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
• Dashboard views of specific KPIs help us build and export management reports with ease

• Project planning with Gantt chart (workpackages creation) or ready-to-use workflows
• Kanban boards to handle tasks
• Process Dashboards with charts and metrics
• Process monitoring with filters, tags and status

• Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
• Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
• Client Centricity (They are working on that with their new structure of Consultants, though)

Incentivized

• No ready to go templates
• No forum

We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.

Incentivized

It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.

Incentivized

We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.

Incentivized

Celonis has a lot of tools to support the implementation.

The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing to apply a different angle to my analysis but needing to request IT enhancement, which takes time. Celonis gives me the extra flexibility which I have not yet experienced anywhere else.

Incentivized

• I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
• I have seen Celonis take days off of processing times in purchasing processes.
• I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.

Incentivized

• Increased our productivity
• Increased our profits
• Minimized human error