Celonis vs. Foxtrot RPA (discontinued)

I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.

Incentivized

I use Foxtrot for maintenance purposes. It is very well suited for this type of activity. To have someone change a responsibility code on 1000 accounts is monotonous and time-consuming. Foxtrot just runs in the background while you continue your daily tasks. Less suited is if maintenance on several thousand accounts is required in one day. There needs to be planning involved to make sure that scripts are run through and validations are done by a specific date.

Incentivized

• Clear understanding on how the processes really run
• Excellent solution to support use cases like harmonization, process excellence, audit and compliance
• High performing methodology to build economic value addressing inefficiencies
• Perfect to convince clients showing objective evidences
• Make easy the enterprise collaboration
• Provide an E2E "movie" of the processes
• Able to ensure a centric model to connect all the core processes
• Top performances that save time of the analyst that can spend energy in his real work
• Excellent ETL, agnostic (able to extrapolate data from many DB)
• Strong capabilities of the data model
• Continuous innovation
• Solid platform to address projects of business process reengineering

Incentivized

• Automating repetitive data input tasks.
• Allows for the development of quick solutions without the need for IT.
• Provide robust functionality for the automation of manual tasks.

Incentivized

• We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
• The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.

Incentivized

• Could be a bit more user-friendly.
• Program not freezing up because of web site performance.
• Easier error checking.

We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.

Incentivized

Foxtrot is the best data automation software on the market. Especially for the price and cost savings. I have been able to do so much data integrity clean up over the years to keep our system clean.

Incentivized

It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.

Incentivized

We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.

Incentivized

Celonis has a lot of tools to support the implementation.

The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.

Incentivized

Foxtrot does not have nearly as much in terms of functionality and workflow tools. It is primarily meant for automating and creating scripts that help with mainframe-based maintenance and migration tasks. In addition, it is very efficient in simulating the actions of an individual for daily and manual tasks. We selected Foxtrot because it was the tool that was recommended by the main vendor we needed to interface with, and industry-wide it was the main tool being used by other financial institutions with similar platforms to perform the tasks that we bought the platform to perform.

Incentivized

• The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
• When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.

Incentivized

• Save time in mass updates.
• Accurate logging of inserting records.