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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    NewgenONE Digital Transformation Platform

    Score9 out of 10
    N/AThe NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. This enables enterprises to move beyond fragmented initiatives to continuously adaptive, production-ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI.N/A
    Pricing
    CelonisNewgenONE Digital Transformation Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisNewgenONE Digital Transformation Platform
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisNewgenONE Digital Transformation Platform
    Considered Both Products
    Celonis
    No answer on this topic
    Newgen Software Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    No answers on this topic
    Features
    CelonisNewgenONE Digital Transformation Platform
    Process Mining
    Comparison of Process Mining features of Celonis and NewgenONE Digital Transformation Platform
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    NewgenONE Digital Transformation Platform
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings
    Best Alternatives
    CelonisNewgenONE Digital Transformation Platform
    Small Businesses
    No answers on this topic
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    No answers on this topic
    AppSheet
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisNewgenONE Digital Transformation Platform
    Likelihood to Recommend
    9.2
    (189 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CelonisNewgenONE Digital Transformation Platform
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Newgen Software Inc.
    The Newgen OmniDocs is the best option when it comes to storing, sharing, disseminate documents. It is also widely used by the Technical team in my previous employers for storing their technical codes & queries and they have always cast their trust vote to Newgen OmniDocs. I have always recommended Newgen OmniDocs to my auditing, finance, technology and banking sector clients for whom data confidentiality matters more than any other industry. It is less appropriate in the businesses that do not require storing the documents as they destroy the documents once sent to the client to ensure they do not save client information or project. Furthermore, it is less appropriate in almost 50% of India as well as many other parts in MENA region where there is no presence of high-speed internet as it takes high bandwidth of internet to operate.
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Newgen Software Inc.
    • Swift access to documents and repositories
    • Makes it much easier to share docs. and collaborate with multiple teams at a time
    • Reduce operational cost as well as time to market
    • Much easier to store, and retrieve file
    • Easy to access it anytime on the mobile
    • Supports the documents of all formats
    • Easy to learn. No training required
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Newgen Software Inc.
    • Doesn't operate well in India as the nation has lowest internet speed and it requires higher speed to operate
    • Very long queues and slow response when calling technical helpdesk
    • Takes time to upload documents
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Newgen Software Inc.
    Newgen OmniDocs is the only one I have used
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Newgen Software Inc.
    • Faster search with easy to access files which helps me in sending the document quickly to the clients and retrieving it in no time whenever they ask for it. Sending the documents quickly always ensures higher client satisfaction which has great impact on ROI
    • Facilitates easy collaboration with client teams and ensures the research project is done exactly as per the client's requirements & needs. This also always makes clients happy and attract repeat projects and more revenues
    • Makes it easier for the tech. team to store / save technical queries & codes. Thus, whenever I approach them to make changes in my reports/ articles while uploading it on the website, tech. team does that at much faster pace. This leads in increased efficiency of Content writers as well as the tech. team
    Read full review
    ScreenShots