Celonis vs. Oracle BPM Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 8.5 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Oracle BPM Suite
Score 8.6 out of 10
N/A
The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A
Pricing
CelonisOracle BPM Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CelonisOracle BPM Suite
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Features
CelonisOracle BPM Suite
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Celonis
-
Ratings
Oracle BPM Suite
6.0
5 Ratings
30% below category average
Dashboards00 Ratings6.04 Ratings
Standard reports00 Ratings6.05 Ratings
Custom reports00 Ratings6.04 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Celonis
-
Ratings
Oracle BPM Suite
7.4
6 Ratings
13% below category average
Process designer00 Ratings8.06 Ratings
Process simulation00 Ratings7.06 Ratings
Business rules engine00 Ratings9.06 Ratings
SOA support00 Ratings8.06 Ratings
Process player00 Ratings8.05 Ratings
Support for modeling languages00 Ratings7.04 Ratings
Form builder00 Ratings4.05 Ratings
Model execution00 Ratings8.05 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Celonis
-
Ratings
Oracle BPM Suite
6.0
4 Ratings
30% below category average
Social collaboration tools00 Ratings6.04 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Celonis
-
Ratings
Oracle BPM Suite
7.0
3 Ratings
15% below category average
Content management00 Ratings7.03 Ratings
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CelonisOracle BPM Suite
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User Ratings
CelonisOracle BPM Suite
Likelihood to Recommend
9.1
(139 ratings)
8.0
(8 ratings)
Likelihood to Renew
7.6
(7 ratings)
6.0
(2 ratings)
Usability
6.7
(3 ratings)
6.0
(1 ratings)
Support Rating
6.6
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
6.0
(1 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CelonisOracle BPM Suite
Likelihood to Recommend
Celonis
The industry in which Uniper operates requires strict adherence to compliance regulations, and we need a tool to monitor and ensure compliance throughout our key business processes. Celonis helps us to visualise our process and makes it easier to demonstrate that we are compliant. Uniper also has a culture of continuous improvement and we use Celonis to measure the impact of various process enhancements (such as increased automation) over time.
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Oracle
Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
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Pros
Celonis
  • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
  • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
  • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
  • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
  • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
  • Dashboard views of specific KPIs help us build and export management reports with ease
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Oracle
  • Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
  • Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
  • Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.
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Cons
Celonis
  • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
  • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
  • Client Centricity (They are working on that with their new structure of Consultants, though)
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Oracle
  • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
  • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
  • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
  • As with all Oracle products, the price can be an issue for smaller shops.
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Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Oracle
In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
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Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Oracle
Not easy to debug errors.
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Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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Oracle
No answers on this topic
Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
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Oracle
Overall satisfactory
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Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
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Oracle
We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
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Return on Investment
Celonis
  • Within my scope, we’re capturing 100k USD in working capital a year by adjusting the process in just 1 destination country. Plus we’re already scaling that up.
  • I modified the portfolio distribution within my Customer Service team that allowed for headcount reduction.
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Oracle
  • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
  • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
  • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
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ScreenShots

Celonis Screenshots

Screenshot of Variant ExplorerScreenshot of Conformance CheckerScreenshot of Automation ScoutScreenshot of BenchmarkingScreenshot of AP App Steering ViewScreenshot of AR App Control Center