What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
158 Ratings
32 Ratings

Celonis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
158 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Reporting & Analytics

    Celonis

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process Engine

    Celonis

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process simulation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Business rules engine

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    SOA support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process player

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Form builder

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Model execution

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Collaboration

    Celonis

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Content Management Capabilties

    Celonis

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Celonis is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • SAP NetWeaver BPM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Celonis

    91%
    137 Ratings
    10.0

    SAP BPM

    100%
    3 Ratings

    Likelihood to Renew

    8.3

    Celonis

    83%
    6 Ratings
    7.0

    SAP BPM

    70%
    1 Rating

    Usability

    6.4

    Celonis

    64%
    3 Ratings

    SAP BPM

    N/A
    0 Ratings

    Support Rating

    6.4

    Celonis

    64%
    3 Ratings
    5.0

    SAP BPM

    50%
    2 Ratings

    Implementation Rating

    9.1

    Celonis

    91%
    1 Rating

    SAP BPM

    N/A
    0 Ratings

    Likelihood to Recommend

    Celonis

    Celonis is ideal for the recruitment process, which involves individuals applying, interviewing, being offered, and accepting positions. Celonis also allows the HR department to manage the data from the recruitment process, allowing them to track the speed of the process and understand why candidates drop out. Celonis examines the efficacy of HR systems, how they respond to employee requests, and who is in charge of specific activities.
    Arunvinodh C | TrustRadius Reviewer

    SAP BPM

    It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
    Shiv Shivakumar | TrustRadius Reviewer

    Pros

    Celonis

    • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
    • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
    • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
    • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
    • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
    • Dashboard views of specific KPIs help us build and export management reports with ease
    Alexandra Robb | TrustRadius Reviewer

    SAP BPM

    • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
    • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
    • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
    Anonymous | TrustRadius Reviewer

    Cons

    Celonis

    • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
    • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
    • Client Centricity (They are working on that with their new structure of Consultants, though)
    Maurice Schepp | TrustRadius Reviewer

    SAP BPM

    • Live readings would be nice.
    • Easier to maneuver
    • Work with all systems with the press of one keystroke
    Stephanie Chapman | TrustRadius Reviewer

    Pricing Details

    Celonis

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    SAP BPM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Celonis

    Celonis 8.3
    Based on 6 answers
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

    SAP BPM

    SAP BPM 7.0
    Based on 1 answer
    As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
    Anonymous | TrustRadius Reviewer

    Usability

    Celonis

    Celonis 6.4
    Based on 3 answers
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Anonymous | TrustRadius Reviewer

    SAP BPM

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Celonis

    Celonis 6.4
    Based on 3 answers
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

    SAP BPM

    SAP BPM 5.0
    Based on 2 answers
    We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
    Stephanie Chapman | TrustRadius Reviewer

    Implementation Rating

    Celonis

    Celonis 9.1
    Based on 1 answer
    Celonis has a lot of tools to support the implementation.
    Anonymous | TrustRadius Reviewer

    SAP BPM

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Celonis

    The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing to apply a different angle to my analysis but needing to request IT enhancement, which takes time. Celonis gives me the extra flexibility which I have not yet experienced anywhere else.
    Anonymous | TrustRadius Reviewer

    SAP BPM

    I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
    Shiv Shivakumar | TrustRadius Reviewer

    Return on Investment

    Celonis

    • I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
    • I have seen Celonis take days off of processing times in purchasing processes.
    • I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.
    Anonymous | TrustRadius Reviewer

    SAP BPM

    • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
    • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
    Shiv Shivakumar | TrustRadius Reviewer

    Screenshots

    Add comparison