What users are saying about
Celonis
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Top Rated
158 Ratings
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Based on 158 reviews and ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 56 reviews and ratings
Feature Set Ratings
Reporting & Analytics
Celonis
Feature Set Not Supported
N/A
9.6
TIBCO® BPM Enterprise
96%
TIBCO® BPM Enterprise ranks higher in 3/3 features
TIBCO® BPM Enterprise ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
10.0
100%
10 Ratings
Standard reports
N/A
0 Ratings
10.0
100%
8 Ratings
Custom reports
N/A
0 Ratings
9.0
90%
7 Ratings
Process Engine
Celonis
Feature Set Not Supported
N/A
8.7
TIBCO® BPM Enterprise
87%
TIBCO® BPM Enterprise ranks higher in 8/8 features
TIBCO® BPM Enterprise ranks higher in 8/8 features
Process designer
N/A
0 Ratings
9.1
91%
15 Ratings
Process simulation
N/A
0 Ratings
8.5
85%
12 Ratings
Business rules engine
N/A
0 Ratings
9.7
97%
14 Ratings
SOA support
N/A
0 Ratings
9.0
90%
15 Ratings
Process player
N/A
0 Ratings
9.0
90%
10 Ratings
Support for modeling languages
N/A
0 Ratings
8.0
80%
12 Ratings
Form builder
N/A
0 Ratings
8.4
84%
15 Ratings
Model execution
N/A
0 Ratings
8.0
80%
15 Ratings
Collaboration
Celonis
Feature Set Not Supported
N/A
8.5
TIBCO® BPM Enterprise
85%
TIBCO® BPM Enterprise ranks higher in 1/1 features
TIBCO® BPM Enterprise ranks higher in 1/1 features
Social collaboration tools
N/A
0 Ratings
8.5
85%
10 Ratings
Content Management Capabilties
Celonis
Feature Set Not Supported
N/A
9.0
TIBCO® BPM Enterprise
90%
TIBCO® BPM Enterprise ranks higher in 1/1 features
TIBCO® BPM Enterprise ranks higher in 1/1 features
Content management
N/A
0 Ratings
9.0
90%
13 Ratings
Attribute Ratings
- Celonis is rated higher in 1 area: Likelihood to Renew
- TIBCO® BPM Enterprise is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.1
Celonis
91%
137 Ratings
9.3
TIBCO® BPM Enterprise
93%
18 Ratings
Likelihood to Renew
8.3
Celonis
83%
6 Ratings
8.0
TIBCO® BPM Enterprise
80%
1 Rating
Usability
6.4
Celonis
64%
3 Ratings
9.0
TIBCO® BPM Enterprise
90%
1 Rating
Support Rating
6.4
Celonis
64%
3 Ratings
8.0
TIBCO® BPM Enterprise
80%
2 Ratings
Implementation Rating
9.1
Celonis
91%
1 Rating
TIBCO® BPM Enterprise
N/A
0 Ratings
Likelihood to Recommend
Celonis
Celonis is ideal for the recruitment process, which involves individuals applying, interviewing, being offered, and accepting positions. Celonis also allows the HR department to manage the data from the recruitment process, allowing them to track the speed of the process and understand why candidates drop out. Celonis examines the efficacy of HR systems, how they respond to employee requests, and who is in charge of specific activities.
Founder
ArunsystemsInformation Technology and Services, 51-200 employees
TIBCO® BPM Enterprise
TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.
CEO
Econometric StudiosFinancial Services, 11-50 employees
Pros
Celonis
- The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
- The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
- The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
- OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
- Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
- Dashboard views of specific KPIs help us build and export management reports with ease
Order to Cash Key User
MarsLogistics & Supply Chain, 10,001+ employees
TIBCO® BPM Enterprise
- Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
- Easy representation of the corporate organization
- Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
- Testing and Debugging
Software Engineer
IndraInformation Technology and Services, 10,001+ employees
Cons
Celonis
- Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
- Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
- Client Centricity (They are working on that with their new structure of Consultants, though)
Team Lead RPA & Process Mining
Deutsche Post DHL GroupLogistics & Supply Chain, 10,001+ employees
TIBCO® BPM Enterprise
- A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
- It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
- I find it hard to trust the online portal too much. I doubt the security that is offered by this software.

Verified User
Engineer in Engineering
Information Services Company, 1001-5000 employeesPricing Details
Celonis
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—TIBCO® BPM Enterprise
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Likelihood to Renew
Celonis
Celonis 8.3
Based on 6 answers
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
Manager of Business System and Project Management
Sysmex America, Inc.Hospital & Health Care, 1001-5000 employees
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise 8.0
Based on 1 answer
No answer on this topic is available.
Usability
Celonis
Celonis 6.4
Based on 3 answers
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.

Verified User
Program Manager in Corporate
Aviation & Aerospace Company, 5001-10,000 employeesTIBCO® BPM Enterprise
TIBCO® BPM Enterprise 9.0
Based on 1 answer
Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.
Solution Developer
Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees
Support Rating
Celonis
Celonis 6.4
Based on 3 answers
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
Manager of Business System and Project Management
Sysmex America, Inc.Hospital & Health Care, 1001-5000 employees
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise 8.0
Based on 2 answers
Because our support team is always available also for development suggestions.
Solution Developer
Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees
Implementation Rating
Celonis
Celonis 9.1
Based on 1 answer
Celonis has a lot of tools to support the implementation.

Verified User
C-Level Executive in Information Technology
Electrical & Electronic Manufacturing Company, 10,001+ employeesTIBCO® BPM Enterprise
No score
No answers yet
No answers on this topic
Alternatives Considered
Celonis
The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing to apply a different angle to my analysis but needing to request IT enhancement, which takes time. Celonis gives me the extra flexibility which I have not yet experienced anywhere else.

Verified User
Supervisor in Customer Service
Oil & Energy Company, 10,001+ employeesTIBCO® BPM Enterprise
For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesReturn on Investment
Celonis
- I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
- I have seen Celonis take days off of processing times in purchasing processes.
- I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesTIBCO® BPM Enterprise
- In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
- The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
- Large customization at log level for which managing these tools can be handled minimizing effort
Programmer
AccentureInformation Technology and Services, 10,001+ employees