Likelihood to Recommend We started using the application optimally at the beginning as a digital learning and consultation platform. In it we imported all kinds of bibliographic material so that students could access them with the ease of a tap. The application is perfect for those instructors who are not beginners in HTML. In that case, the application very practically allows them to create a complete course in the shortest possible time because it has a state-of-the-art instructional design. It was excellent for unifying all the basic course plans between teachers teaching the same subject, giving the advantage that all courses at the same level would have exactly the same information and nothing would be overlooked
Read full review I recommend Compliance Plus if the organization's use case matches the content library well. The ability to upload our own training in SCORM format is helpful, too. We have been able to centralize our compliance training in Compliance Plus, and it has been a positive experience for our users.
Read full review Pros digital textbook platform with accessibility tools (read-aloud, note taking) interactive exercises and practice tools assessments including self-check quizzes and customizable exams LTI integration to pass grade information to learning management system excellent support for faculty Read full review Easy to find training modules Modules are short enough to keep user attention span Material within those modules are easy to understand The quizzes aren't stressful to the point of fearing to fail Content stays fresh, modules retire and new ones that are updated are released Read full review Cons The biggest issue our first-time users have with Mindtap is that ad/pop-up blockers often stop the tool from opening. (Mindtap typically opens in a new window vs inside the LMS) This leads to a lot of initial frustration amongst the students early in the course. MindTap lacks a really strong set of roles outside of Instructor and Student. There is no Teaching Assistant role or and IT/Course Builder role. Additionally setting up students workers as TAs in one course while they may be a student in another concurrently has been more than a little cumbersome. The UI is a bit dated and it doesn't implement many responsive web design features, though this can typically be worked around by downloading the free app. The mobile app experience is not as strong for Instructors as it is for students. Read full review perhaps some pre-built content packages as template starters would be helpful some better explanation of what features exist in which places and how they work content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite") more functionality to save content topics into personal collections for later use Read full review Likelihood to Renew It's hard to imagine not renewing it as the professors would not want to go back to the way their courses were previously populated. The only thing that would cause us to change would be in the textbook changed and the new company offered a better tool
Read full review We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.
Read full review Usability Very easy to use.
Read full review Easy to use for both the admins and the users
Read full review Reliability and Availability It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
Read full review Performance Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
Read full review Support Rating The effort from them always feels strong - I'd just recommend they be more prepared for OS (mac) and LMS (blackboard) upgrades
Read full review Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
Read full review Online Training Great modules geared to adults
Read full review Implementation Rating It worked seamlessly with Blackboard
Read full review It was goood. It required tech support from both sides but it was not hard
Read full review Alternatives Considered MindTap is the only learning software I currently use, but in the past I have used Pearson and McGraw Hill learning content. All of these companies are progresses at a similar rate and making great improvements to their educational materials. MindTap, in my opinion has the best customer service support and representatives in the business. Our rep. has been very responsive.
Read full review KnowBe4 Compliance Plus has a massive an customizable library for a really fair price, where competition may charge more and include tools and features you may not use. I've felt that the depth of KnowBe4 Compliance Plus training library more than makes it worth a whole package. I feel that as an admin I have more insight and control over my security.
Read full review Scalability We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
Read full review Return on Investment The positive impact is to help students practice statistics to solve business problems. The negative side is that the pricing might be too high compared to other free options available, even though the free options might not have the same features MindTap has. Read full review The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often. Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload. Read full review ScreenShots KnowBe4 Compliance Plus Screenshots