Easy-to-set-up and cost-effective security training platform. A must-have tool for every IT admin.
Updated April 07, 2025

Easy-to-set-up and cost-effective security training platform. A must-have tool for every IT admin.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Compliance Plus

In our organization, we use KnowBe4 Compliance Plus to enhance security awareness and ensure regulatory compliance across all departments. The platform helps address key business problems such as mitigating the risk of phishing attacks, data breaches, and compliance violations by providing targeted training modules. We use it to educate employees on best practices for cybersecurity, privacy regulations, and corporate policies. The scope of our use case includes training for all 130 employees, customized learning paths, and compliance tracking for IT, sales, service, and admin staff, ensuring we meet industry-specific regulatory requirements.

Pros

  • phish attack simulation for employees
  • vast amount of relative training across departments
  • Compliance tracking and reporting

Cons

  • option to modify campaigns after they have started
  • option to add content and training to existing campaigns
  • option to stagger training modules assignments within a campaign
  • reducing the risk of cyber threats through security awareness
  • employee engagement
  • saves the IT team significant amounts of time on training users
  • helps management with reporting and compliance
Utilizing KnowBe4 Compliance Plus, our organization has adeptly met diverse legislative and data privacy requirements, including GDPR, HIPAA, and PCI DSS. This comprehensive coverage, underpinned by constantly refreshed content, has significantly fortified our cybersecurity posture. The tangible impact has been twofold: markedly enhanced employee awareness of security practices and a robust, verifiable compliance framework. This dual benefit has not only safeguarded our sensitive data but also reinforced trust with our clients, underpinning our commitment to maintaining the highest standards of data protection and privacy.
Leveraging KnowBe4 Compliance Plus for comprehensive compliance training and course completion reports via a singular platform has transformed our approach to cybersecurity education. This integration has streamlined training processes, ensuring consistent delivery and tracking of compliance and security education across the organization. The immediate impact was a noticeable improvement in efficiency and compliance oversight, significantly reducing administrative overhead. Moreover, it empowered our team with actionable insights into training progress, enabling targeted interventions that heightened our security posture and compliance readiness, ultimately fostering a stronger culture of cybersecurity awareness within our organization.
KnowBe4's compliance training content stands out for its depth, relevance, and engagement, directly contributing to our enhanced security and compliance posture. The high-quality, interactive modules have notably increased employee understanding and retention of complex compliance concepts, turning theoretical knowledge into practical, everyday security practices. This elevation in awareness and behavior among our staff has been instrumental in fortifying our defenses against cyber threats and ensuring rigorous adherence to compliance standards, thereby establishing a more resilient and secure organizational environment.
This tool has been working great for our organization in training our users and identifying areas that need improvement. Our users are more engaged in reporting security threats and identifying potential threats. This has greatly reduced the number of security incidents in our organization. This tool is relatively easy to manage from an administrative perspective, and as an admin I can roll out training and remedial training with ease.
When evaluating KnowBe4 Compliance Plus against Curricula, the deciding factor for our organization was KnowBe4's expansive and regularly updated content library, which comprehensively addresses a wide range of global compliance standards. KnowBe4’s platform also excelled in offering more customizable phishing simulation tools and detailed reporting features, which were crucial for our specific training needs and security objectives. This robust combination of features, alongside superior customer support, made KnowBe4 Compliance Plus the clear choice, providing us with a versatile, all-encompassing solution that significantly enhances our security and compliance posture.

Do you think KnowBe4 Compliance Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 Compliance Plus's feature set?

Yes

Did KnowBe4 Compliance Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Compliance Plus go as expected?

Yes

Would you buy KnowBe4 Compliance Plus again?

Yes

We have used the phishing simulation to see which users will fall for basic and more targeted phish attempts and that gives us much insight. This saves us time and allows us to focus on those vulnerable users to create custom training campaigns. We will continue using a variety of modules, videos, quizzes, and games available to level up our staff knowledge.

KnowBe4 Compliance Plus Feature Ratings

Multi-Lingual Support
10
Structured Learning
9
Course Searches
9
Historical Metrics
10
Cloud-Based Content
10
Automation & Integration
8
Course authoring
8
Course catalog or library
9
Player/Portal
8
Learning content
9
Progress tracking & certifications
9
Learning reporting & analytics
9
Social learning
7
Gamification
8

Using KnowBe4 Compliance Plus

120 - Our 120 users span a wide range of business functions within the company. This includes field service technicians, parts and warehouse staff, sales reps, administrative support, accounting, IT, and branch management. Since we work in heavy construction equipment sales and service, it’s critical that all departments stay aligned on compliance, safety protocols, and proper handling of customer and vendor information. Compliance Plus helps us ensure that everyone—from boots on the ground to back-office staff—is up to speed with industry standards, cybersecurity awareness, and workplace conduct expectations.
2 - We have two people in-house who support KnowBe4 Compliance Plus on an ongoing basis. One is our IT administrator who handles user management, platform configuration, and reporting. The other is part of our HR and training team, who manages content assignment, tracks completion rates, and follows up with department leads to ensure compliance. Both roles require solid communication skills, a good understanding of company policy, and the ability to tailor training plans that actually stick with our team in the field and in the office.
  • Standardizing onboarding training for new hires across departments like sales, service, IT, and admin.
  • Ensuring compliance with internal policies and industry regulations by delivering targeted compliance training.
  • Training all staff on cybersecurity awareness and best practices to reduce phishing and social engineering risks.
  • Leveraged tracking and reporting to identify departments needing policy refreshers, which helped us proactively avoid audit issues.
  • Incorporated select Compliance Plus content into safety meetings for field technicians to spark discussions beyond just physical safety.
  • Used training modules as part of our internal onboarding process to ensure third-party compliance.
  • Leverage training data in risk assessments to shape future security and compliance strategies.
  • Use the platform to develop department-specific compliance paths (service techs and accounting).
  • Integrate Compliance Plus training into annual performance reviews to reinforce accountability and growth.
KnowBe4 Compliance Plus has been a reliable, easy-to-manage platform that checks a lot of boxes for us—security awareness, compliance, onboarding, and ongoing training. The content is well-made and accessible across departments, and it’s helped us build a stronger culture of accountability. The only reason it’s not a 10 is because we’d like a bit more customization around reporting and tighter integration with our existing systems. But overall, it’s been a strong investment and we fully expect to renew.

Evaluating KnowBe4 Compliance Plus and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
The most important factor in our decision was ease of use. We needed a solution that wouldn’t require a ton of handholding or technical setup to roll out across multiple departments. KnowBe4 Compliance Plus made it easy to assign training, monitor progress, and keep everything centralized—especially valuable for a busy team that doesn’t have time to chase down users or troubleshoot clunky platforms. The intuitive interface and user-friendly experience were key to getting buy-in from both leadership and staff.
If we had to do it again, we’d involve more department leads earlier in the evaluation process to get feedback on their specific training needs. While the IT and HR teams handled most of the selection, getting input from service, sales, and admin could’ve helped us tailor the initial rollout more effectively. We’d also request a deeper demo focused on real-life workflows, so we could better understand how to take full advantage of features like automation and reporting from day one.

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