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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MindTap

    Score9 out of 10
    N/AMindTap is an eLearning course management solution from Cengage, a digital learning content and technology provider. For educators, it includes pre-made interactive course materials (such as homework assignments, assessments, etc.), analytics around student engagement and performance, and the ability to customize courses. For students, MindTap offers a mobile app to access eBooks, flashcards, quizzes, grades, and due date reminders.N/A

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    MindTapOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MindTapOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MindTapOracle CRM On Demand
    Considered Both Products
    Cengage
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    MindTapOracle CRM On Demand
    Sales Force Automation
    Comparison of Sales Force Automation features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.025 Ratings
    Workflow management00 Ratings9.024 Ratings
    Territory management00 Ratings8.024 Ratings
    Opportunity management00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
    Contract management00 Ratings9.024 Ratings
    Quote & order management00 Ratings10.023 Ratings
    Interaction tracking00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings10.024 Ratings
    Call center management00 Ratings10.023 Ratings
    Help desk management00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings8.024 Ratings
    Email marketing00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings
    Reporting00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings6.623 Ratings
    Customizable reports00 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields00 Ratings9.024 Ratings
    Custom objects00 Ratings9.024 Ratings
    Scripting environment00 Ratings5.820 Ratings
    API for custom integration00 Ratings9.023 Ratings
    Security
    Comparison of Security features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.022 Ratings
    Role-based user permissions00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings9.018 Ratings
    Social engagement00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings9.022 Ratings
    Compensation management00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Cengage MindTap and Oracle CRM On Demand
    Feature
    Cengage MindTap
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings9.018 Ratings
    Best Alternatives
    MindTapOracle CRM On Demand
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindTapOracle CRM On Demand
    Likelihood to Recommend
    9.5
    (8 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.9
    (3 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MindTapOracle CRM On Demand
    Likelihood to Recommend
    Cengage
    We started using the application optimally at the beginning as a digital learning and consultation platform. In it we imported all kinds of bibliographic material so that students could access them with the ease of a tap. The application is perfect for those instructors who are not beginners in HTML. In that case, the application very practically allows them to create a complete course in the shortest possible time because it has a state-of-the-art instructional design. It was excellent for unifying all the basic course plans between teachers teaching the same subject, giving the advantage that all courses at the same level would have exactly the same information and nothing would be overlooked
    Incentivized
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    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Cengage
    • digital textbook platform with accessibility tools (read-aloud, note taking)
    • interactive exercises and practice tools
    • assessments including self-check quizzes and customizable exams
    • LTI integration to pass grade information to learning management system
    • excellent support for faculty
    Incentivized
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    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
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    Cons
    Cengage
    • The biggest issue our first-time users have with Mindtap is that ad/pop-up blockers often stop the tool from opening. (Mindtap typically opens in a new window vs inside the LMS) This leads to a lot of initial frustration amongst the students early in the course.
    • MindTap lacks a really strong set of roles outside of Instructor and Student. There is no Teaching Assistant role or and IT/Course Builder role. Additionally setting up students workers as TAs in one course while they may be a student in another concurrently has been more than a little cumbersome.
    • The UI is a bit dated and it doesn't implement many responsive web design features, though this can typically be worked around by downloading the free app.
    • The mobile app experience is not as strong for Instructors as it is for students.
    Incentivized
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    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
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    Likelihood to Renew
    Cengage
    It's hard to imagine not renewing it as the professors would not want to go back to the way their courses were previously populated. The only thing that would cause us to change would be in the textbook changed and the new company offered a better tool
    Incentivized
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    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Cengage
    Very easy to use.
    Incentivized
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    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
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    Support Rating
    Cengage
    The effort from them always feels strong - I'd just recommend they be more prepared for OS (mac) and LMS (blackboard) upgrades
    Incentivized
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    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Cengage
    It worked seamlessly with Blackboard
    Incentivized
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    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
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    Alternatives Considered
    Cengage
    MindTap is the only learning software I currently use, but in the past I have used Pearson and McGraw Hill learning content. All of these companies are progresses at a similar rate and making great improvements to their educational materials. MindTap, in my opinion has the best customer service support and representatives in the business. Our rep. has been very responsive.
    Incentivized
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    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
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    Return on Investment
    Cengage
    • The positive impact is to help students practice statistics to solve business problems.
    • The negative side is that the pricing might be too high compared to other free options available, even though the free options might not have the same features MindTap has.
    Incentivized
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    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
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    ScreenShots