What users are saying about
4 Ratings
2 Ratings
4 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

Extole

Anyone that has a business with a high NPS score should take advantage of this acquisition channel. If your business isn't promotional in nature (i.e., doesn't offer discounts), this type of program may not be as effective. It is important for both the advocate and the recipient to get something out of it. If only the advocate gets rewarded, it will likely diminish your returns.
Kelly Saux | TrustRadius Reviewer

Pros

Centercode

  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers
Jenna Deutsch | TrustRadius Reviewer

Extole

  • Track advocates and reward friends.
  • Fraud prevention/Abuse of incentive program.
  • Reporting is easy and provides good insights.
Kelly Saux | TrustRadius Reviewer

Cons

Centercode

  • Enterprise training (training sessions are long/not customized to company)
  • Intuitive UI for program managers
  • High cost financially
Anonymous | TrustRadius Reviewer

Extole

  • Lacks geo filtering capabilities (i..e, ability to serve refer a friend only to visitors from specific countries). Our team had to put that logic in place on our side instead of relying on Extole.
  • Platform requires assistance from account manager for some actions/features that should be in the hand of the client.
  • Quality Control has been an issue at time. Our program has gone down because a new global platform update went out and affected our implementation. Extole has been responsive in these types of incidents, but that should not happen.
Kelly Saux | TrustRadius Reviewer

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

Extole

No score
No answers yet
No answers on this topic

Support Rating

Centercode

Centercode 9.1
Based on 1 answer
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

Extole

No score
No answers yet
No answers on this topic

Alternatives Considered

Centercode

Centercode was the first and only interface we found for beta testing needs
Joy Trillet | TrustRadius Reviewer

Extole

More robust on fraud side. Good support.
Kelly Saux | TrustRadius Reviewer

Return on Investment

Centercode

  • Data to roll out new features post-launch
  • Catch severe bugs before launch
Jenna Deutsch | TrustRadius Reviewer

Extole

  • It took a few months to become ROI positive with Extole, but the ROAS has been good since. It probably represents about 2% of our new customers per month.
Kelly Saux | TrustRadius Reviewer

Screenshots

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Extole

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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