Centercode experience from a CSM perspective
July 08, 2022

Centercode experience from a CSM perspective

Roman (Butch) Delos Santos III, CLSSYB | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Project Edition

Overall Satisfaction with Centercode

We mainly used Centercode to log out beta testing task in a Project Management style that involved hundreds of people/employees globally. We follow a pre created task list that was initially added by our Project Admin while we proceed with the actual Beta Testing. The end result is now what we call Zoom Events.
  • The Project Management style of logging tasks allows us to be nitty gritty with our beta testing
  • The ability to be able to cross check what other or similar items in the group captured adds value by visibly other issue similarity other testers captured
  • The ability to manage view access on a SSO config allows easy access only to those that are part of the actual beta testers on a "need to know" basis
  • The first thing I noticed that was raised was that when we were all logged in and adding stuff, the performance was somewhat degraded (slow)
  • I think it would've been easier to have drop-downs created/added per category/area of what's being tested. This adds up to productivity instead of just free text typing
  • I definitely had an issue using this with Safari as it wouldn't load some of the items eventhough I had mine updated to the latest version. It'd be great if it worked well regardless of the browser used
  • Bug listing by keyword allows one to move on quickly to test other items allowing the project to progress rapidly
  • The "need to only" access basis allows us the right people to have visibility on the entire project
  • The part where it's synced with SSO and the SAML attributes select only the right people enabled was both convenient and secured
  • A project and beta testing that could've taken > 6 months or even years was cut down to a month and few weeks only
  • Overall accessibility, ease of use, and security were right on the money
  • Collaboration tools and features allowing everyone to innovate and spark great ideas and share it
To me personally, the user interface wasn't as daunting as it was compared to Confluence or product board. It made it easier to use without the need to undergo training. Keeping it simple and secure are just a few of its great asset features and together with ease of access (SSO) better controls of people view/access limitations

Do you think Centercode delivers good value for the price?


Are you happy with Centercode's feature set?


Did Centercode live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Centercode go as expected?

I wasn't involved with the implementation phase

Would you buy Centercode again?


It's not perfect but it definitely does its job and what its purpose for. The fact that we were able to access this globally and produce a great product after performing massive bera testing gave that "dev" feels eventhough we aren't. Seeing the cross comment add collaboration made it more intuitive because we were able to narrow down on the specifics of what we were actually testing