Centercode vs. Website Toolbox

It's not perfect but it definitely does its job and what its purpose for. The fact that we were able to access this globally and produce a great product after performing massive bera testing gave that "dev" feels eventhough we aren't. Seeing the cross comment add collaboration made it more intuitive because we were able to narrow down on the specifics of what we were actually testing

Incentivized

Website Toolbox is a huge improvement over self-hosted forums. It attempts to host forums that failed over the effort required to keep these free of spam.

• One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
• Easy way to communicate with testers and collect their feedback
• Customizability, I can customize the platform to address differences between products.

• Fights spam.
• Prevent fake accounts.
• Keep forums clean by requiring post approval.

• Tag and attribute searching for forms, messages, and surveys
• Report graphics with large datasets
• More of a focus on B2B beta testing and not solely business to customer

Incentivized

• Customization of JavaScript/CSS.
• Billing notifications.

Makes beta enjoyable.

Tony is amazing. I look forward to our interactions.

Support is rarely needed. When needed, they are friendly and fast to understand and address the problem.

Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.

Incentivized

• A project and beta testing that could've taken > 6 months or even years was cut down to a month and few weeks only
• Overall accessibility, ease of use, and security were right on the money
• Collaboration tools and features allowing everyone to innovate and spark great ideas and share it

Incentivized

• It has improved our self-service customer support.