What users are saying about
7 Ratings
7 Ratings
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Score 8.6 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Attribute Ratings

  • Centercode is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Centercode

85%
6 Ratings
7.3

Website Toolbox

73%
1 Rating

Likelihood to Renew

9.1

Centercode

91%
1 Rating

Website Toolbox

N/A
0 Ratings

Support Rating

9.1

Centercode

91%
2 Ratings
8.2

Website Toolbox

82%
2 Ratings

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

Website Toolbox

Website Toolbox is a huge improvement over self-hosted forums. It attempts to host forums that failed over the effort required to keep these free of spam.
Anonymous | TrustRadius Reviewer

Pros

Centercode

  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
John Crick | TrustRadius Reviewer

Website Toolbox

  • Fights spam.
  • Prevent fake accounts.
  • Keep forums clean by requiring post approval.
Anonymous | TrustRadius Reviewer

Cons

Centercode

  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
Kevin Gardiner | TrustRadius Reviewer

Website Toolbox

  • Customization of JavaScript/CSS.
  • Billing notifications.
Anonymous | TrustRadius Reviewer

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$500 per month

Website Toolbox

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

Website Toolbox

No score
No answers yet
No answers on this topic

Support Rating

Centercode

Centercode 9.1
Based on 2 answers
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

Website Toolbox

Website Toolbox 8.2
Based on 2 answers
Support is rarely needed. When needed, they are friendly and fast to understand and address the problem.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Centercode

Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
Rachel Whitlock | TrustRadius Reviewer

Website Toolbox

No answers on this topic

Return on Investment

Centercode

  • Helping our Beta team catch critical bugs pre-release
  • Better engagement with customers with our product teams
  • Creating data points to highlight and push customer feedback internally
Kevin Gardiner | TrustRadius Reviewer

Website Toolbox

  • It has improved our self-service customer support.
Anonymous | TrustRadius Reviewer

Screenshots

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