Website Toolbox Review
We use Website Toolbox to power our customer support forums. Here customers can interact and ask questions about our software products. …
Overview
What is Website Toolbox?
Website Toolbox is an all-in-one platform that empowers users to create their discussion community, whether for personal or business use. With its customizable and searchable topics and categories, the tool makes organizing public or private discussions a breeze. It offers robust security and privacy...
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Pricing
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What is Website Toolbox?
Website Toolbox is described by the vendor as the easiest way to create a community forum in the cloud. No coding, software, or servers required. They further state that their platform is fully customizable, has single sign on, can be embedded into a website with robust security controls, and…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.websitetoolbox.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Website Toolbox short video demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Website Toolbox?
Website Toolbox is an all-in-one platform that empowers users to create their discussion community, whether for personal or business use. With its customizable and searchable topics and categories, the tool makes organizing public or private discussions a breeze. It offers robust security and privacy controls so you can keep your data safe while offering single sign-on support to enable seamless integration into your website.
One of Website Toolbox's standout features is its ability to be as simple or powerful as needed, making it an excellent choice for both small hobbyists and large enterprise forums such as Samsung, Whirlpool, and JetBlue. Furthermore, the software's monetization possibilities are impressive; users can add their advertising or charge subscription fees. The integrated chat room service facilitates quick engagement between forum visitors while the built-in instant messenger service encourages real-time conversations among members. Additionally, Website Toolbox allows social sharing to promote forum content on relevant social sites effectively. Finally, with phone, chat, and email support readily available, you're sure to find help when required!
Website Toolbox Features
- Supported: Theme editor
- Supported: Single sign on
- Supported: Embeddable
- Supported: Fully customizable
- Supported: No coding, software, or servers.
- Supported: Tagging/mentions
- Supported: Post using email
- Supported: Push notifications
- Supported: White label
- Supported: Charge subscription fees
- Supported: Display your own ads
- Supported: Receive donations
- Supported: Mobile-friendly
- Supported: Private or public
- Supported: Categories
- Supported: User groups
- Supported: Permissions
- Supported: Polls
- Supported: Calendar
- Supported: Albums
- Supported: Administrators
- Supported: Moderators
- Supported: Pin topics
- Supported: Lock topics
- Supported: Lock categories
- Supported: Ban users
- Supported: Block users
- Supported: Private messaging
- Supported: Instant messaging
- Supported: Chat room
- Supported: You own your data
- Supported: Integrate with 1500+ apps and services
- Supported: Translated into 17+ languages
- Supported: GDPR compliant
- Supported: Robust spam protection
- Supported: Developer API
- Supported: Webhooks
- Supported: WordPress and Joomla plugins
- Supported: Post approval
- Supported: User approval
Website Toolbox Screenshots
Website Toolbox Integrations
- Zapier
- MemberSpace
- MembershipWorks
Website Toolbox Competitors
Website Toolbox Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Languages | Arabic, Chinese, Czech, Dutch, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, and Vietnamese |
Comparisons
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Reviews and Ratings
(1)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have made the following recommendations based on their experiences with the software:
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Having a clear plan before starting implementation and being adaptable throughout the process. This ensures a smooth transition and allows for any necessary adjustments along the way. (User recommendation)
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Users recommend contacting support for assistance, as they have found them to be very helpful in resolving issues. The support team is responsive and reliable, making it easier for users to navigate through any challenges they may encounter. (User recommendation)
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Users appreciate the simplicity of the forums and the ease of integration into their current website. They find this user-friendly feature allows for seamless communication and enables them to share issues confidentially, especially in a health environment. (User recommendation)
Attribute Ratings
Reviews
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March 15, 2020
Website Toolbox Review
Score 8 out of 10
Vetted Review
Verified User
We use Website Toolbox to power our customer support forums. Here customers can interact and ask questions about our software products. Through notifications from Website Toolbox, we can actively monitor these forums and provide support. The main appeal of this setup is that customers can find answers to common questions by searching the forum archives.
- Fights spam.
- Prevent fake accounts.
- Keep forums clean by requiring post approval.
- Customization of JavaScript/CSS.
- Billing notifications.
- It has improved our self-service customer support.