Name: Website Toolbox
Rating: 7.3 (1 reviews)
Author: Website Toolbox

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Development

Higher Education

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Financial Close

Loan Origination

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

Corporate Wellness

Employee Engagement

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Block Storage

Cloud Storage

Data Center Outsourcing (Europe)

Database Management

Database Performance Monitoring

Edge Computing

Email Encryption

Event Monitoring

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Hosting

Master Data Management (MDM)

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Non-Relational Databases

Observability

Runtime Application Self-Protection

Voice Recognition

Web Application Firewalls

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Email Marketing

Influencer Marketing

Local Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Interactive Whiteboard

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

API Security

File Integrity Monitoring

Insider Risk Management

Security

3D Modeling

Agriculture

Assisted Living

Chiropractic

Computer-Aided Design (CAD)

ID Card

Insurance Underwriting and Rating

Jail Management

Moving Software

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### Forum Management
User feedback on Website Toolbox's forum management functionality varies greatly. While some users praise the ease of launching and maintaining forums without the hassle of hosting or software maintenance, others express concerns about the limitations in customizing the forum's appearance and organizing topics effectively. The ability to create top-level topics and attach various media types to posts is appreciated by some, but there are also mentions of difficulties in customizing the look and feel of the forum. Despite the mixed opinions, Website Toolbox seems to cater to a diverse range of users, from online communities for specific interests like angling clubs to educational platforms like Teachable schools.

### Community Engagement
Reviewers also appreciate the platform's responsiveness and technical support, which enhances the overall user experience in fostering community engagement. While some users find certain customization aspects challenging, the general consensus is that Website Toolbox provides a valuable tool for creating interactive online communities. The ability to easily organize discussions and facilitate knowledge sharing among members is highlighted as a key benefit, contributing to a positive sentiment towards the platform's community engagement features.

### Moderation Tools
While users appreciate the ease of setting up forums and the effectiveness of spam protection in Website Toolbox, there are mixed opinions about the platform's moderation tools. Some users find the tools to be efficient in managing users and controlling spam, while others have noted limitations such as the inability for moderators to delete posts and the lack of certain interactive features. Additionally, there have been concerns raised about the platform not fully meeting the evolving needs of certain users, particularly in managing construction projects. Despite these drawbacks, Website Toolbox's customer support has been consistently praised for its responsiveness and knowledge, making it a valuable asset for many users.

### Membership Management
While some users find the process of managing admins and moderators confusing and express frustration with the separation of forum control from account control, others appreciate the flexibility to create different user groups and run multiple discussion forums. The ability to quickly add and delete users is highlighted as a positive aspect, although some users desire more streamlined controls for actions like banning and blocking users. Despite mixed opinions, Website Toolbox's membership management functionality appears to offer a balance of convenience and room for improvement.

### Hosting Solutions
Users appreciate Website Toolbox's hosting solutions for their forums, highlighting the convenience of launching and maintaining a forum without the burden of managing hosting or software maintenance. The positive feedback underscores the platform's reliability, ease of use, and efficient support system, making it a preferred choice for those seeking a hassle-free hosting experience.

### User Customization
While some users appreciate the ease of setting up and customizing their forums using Website Toolbox, others have encountered challenges in customizing the forum's appearance to their preferences. The mixed opinions suggest that while the initial setup process is straightforward, the customization options may not fully meet the diverse needs and preferences of all users.

Users have made the following recommendations based on their experiences with the software:

1. Having a clear plan before starting implementation and being adaptable throughout the process. This ensures a smooth transition and allows for any necessary adjustments along the way. (User recommendation)

2. Users recommend contacting support for assistance, as they have found them to be very helpful in resolving issues. The support team is responsive and reliable, making it easier for users to navigate through any challenges they may encounter. (User recommendation)

3. Users appreciate the simplicity of the forums and the ease of integration into their current website. They find this user-friendly feature allows for seamless communication and enables them to share issues confidentially, especially in a health environment. (User recommendation)

Website Toolbox is an all-in-one platform that empowers users to create their discussion community, whether for personal or business use. With its customizable and searchable topics and categories, the tool makes organizing public or private discussions a breeze. It offers robust security and privacy controls so you can keep your data safe while offering single sign-on support to enable seamless integration into your website.

One of Website Toolbox's standout features is its ability to be as simple or powerful as needed, making it an excellent choice for both small hobbyists and large enterprise forums such as Samsung, Whirlpool, and JetBlue. Furthermore, the software's monetization possibilities are impressive; users can add their advertising or charge subscription fees. The integrated chat room service facilitates quick engagement between forum visitors while the built-in instant messenger service encourages real-time conversations among members. Additionally, Website Toolbox allows social sharing to promote forum content on relevant social sites effectively. Finally, with phone, chat, and email support readily available, you're sure to find help when required!

Discourse is a community management and moderation product.

Starter

Business

Advance

UUKI

Website Toolbox

Online community platforms are enterprise platforms designed to foster collaboration between employees and with customers. Typical functionality includes social networking, blogs, wikis, discussion boards, polls, ratings and reviews, support, private messaging, etc. Community platforms differ from social networks in that they are usually  much more specific, i.e. users of a specific product.

Community

Website Toolbox short video demo

Likelihood to Recommend

Support Rating

Website Toolbox 2020-03-14 15:15:29

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Community Platforms and Solutions

We use Website Toolbox to power our customer support forums. Here customers can interact and ask questions about our software products. Through notifications from Website Toolbox, we can actively monitor these forums and provide support. The main appeal of this setup is that customers can find answers to common questions by searching the forum archives.

Fights spam.
Prevent fake accounts.
Keep forums clean by requiring post approval.

Customization of JavaScript/CSS.
Billing notifications.

It has improved our self-service customer support.

Website Toolbox

Overview

What is Website Toolbox?