Likelihood to Recommend
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
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Meta4 PeopleNet Core HR is a very powerful HR tool with abundant features that could fulfill pretty much all the HR needs of a small to medium sized organization. It might be an overkill for very small businesses with less than 20 employees as its really geared towards larger organizations. It offers powerful tools to performance reviews as well as employee HR management tasks. One interesting feature is the ability for employees to perform self administrative tasks through the software which allows some automation of tasks. On the other hand, the program can be so feature rich that require an advanced user with data analytic skills to fully utility. Companies that use the software will need to have at least one manager procure training before utilizing its full range of features.
Read full review Pros Customization options to meet your company's payroll needs. Excellent customer service and tech support. Logical and easy-to-use user interface. Ability to customize reports and exports. Read full review Clean and easy navigation: it is very user-friendly and compared to other solutions I have utilized, there is a clear difference on how information is displayed and also ease of navigation and speed of response of the platform. All modules are really integrated and it is so much power when there is a correlation between say the data displayed in Talent Management and the info seen on the C&B module for example from a performance and compensation perspective, visualizing info and being able to analyze it easier for decision making. Customizable, in our case, we use the solution and enjoy the multiple benefits and efficiencies due to how data is organized and presented and the same time we have the advantage that the user interface is all customized to our own corporate brand/look and feel, color palette and graphical line. Read full review Cons Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds. Read full review Meta4 PeopleNet Core HR can be a bit overwhelming for light users with limited experience. The performance review features are extensive and require a highly skilled manager that work with data analytics The program is not quite as strong in its recruitment features as other software offerings. Read full review Support Rating
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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It is excellent support so far, during implementation and also while live, the only reason why I am giving a 9 is because in some cases we could have had a quicker response or solution, but so far this doesn't look like an issue at all, and the vendor has been making sure we have what we need.
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We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
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Meta4 PeopleNet Core HR really shines as a flexible product capable of evolving with an organization's changing needs. Its robust features, cloud based architecture, and performance analysis help push the product ahead of some of its competitors. While not perfect, the software offers in-depth performance review functions and data analysis tools that show performance trends. With its self administrative tools, employees can help manage their own information, reducing workload for HR managers
Read full review Return on Investment CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support. Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't. Read full review We now have a tool which is a single solution and connects our employee information for 5 countries and 30K + employees, a single source, talk about efficiency. This is a big step in Digital Transformation, reducing times to complete several processes and also the use of paper forms. Definitely, savings related to the number of solutions software wise that is now integrated and scalable with meta4 PeopleNet Talent Management. Read full review ScreenShots