What users are saying about
6 Ratings
4 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Billing and Claims Management

    CentralReach

    Feature Set Not Supported
    N/A
    9.9

    EpicCare EMR

    99%
    Epic EpicCare EMR ranks higher in 2/2 features

    Claims management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Coding

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Patient Scheduling

    CentralReach

    Feature Set Not Supported
    N/A
    8.8

    EpicCare EMR

    88%
    Epic EpicCare EMR ranks higher in 4/4 features

    Rule-based scheduling

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automated appointment reminders

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Multi-location support

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Calendar interface

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Electronic Medical Records

    CentralReach

    Feature Set Not Supported
    N/A
    9.2

    EpicCare EMR

    92%
    Epic EpicCare EMR ranks higher in 10/10 features

    Charting / document management

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Templates

    N/A
    0 Ratings
    5.1
    51%
    2 Ratings

    Patient portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile/tablet support

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Fax integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Workflow automation

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Speech recognition

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customization

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    E-prescribing

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Medical Security and Privacy

    CentralReach

    Feature Set Not Supported
    N/A
    9.8

    EpicCare EMR

    98%
    Epic EpicCare EMR ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Workflow and Scale

    CentralReach

    Feature Set Not Supported
    N/A
    8.9

    EpicCare EMR

    89%
    Epic EpicCare EMR ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Attribute Ratings

    • Epic EpicCare EMR is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    CentralReach

    90%
    4 Ratings
    9.8

    EpicCare EMR

    98%
    2 Ratings

    Support Rating

    6.0

    CentralReach

    60%
    2 Ratings
    7.0

    EpicCare EMR

    70%
    1 Rating

    Likelihood to Recommend

    CentralReach

    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Abigail Koenig | TrustRadius Reviewer

    EpicCare EMR

    Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
    Anonymous | TrustRadius Reviewer

    Pros

    CentralReach

    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Anonymous | TrustRadius Reviewer

    EpicCare EMR

    • One centralized location for medical records review, retrieval, additions/updates, etc.
    • User-friendly application.
    • Well know in the field, therefore training is easier than with a foreign (unknown) system.
    Carmen Musitano | TrustRadius Reviewer

    Cons

    CentralReach

    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Anonymous | TrustRadius Reviewer

    EpicCare EMR

    • Med Order simplification.
    • Easy workflow.
    • AI prediction.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CentralReach

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    EpicCare EMR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    CentralReach

    CentralReach 6.0
    Based on 2 answers
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Anonymous | TrustRadius Reviewer

    EpicCare EMR

    EpicCare EMR 7.0
    Based on 1 answer
    The Company normally responds to most requests. At times, however, the response times are longer than expected.
    Carmen Musitano | TrustRadius Reviewer

    Alternatives Considered

    CentralReach

    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Angie Fuqua | TrustRadius Reviewer

    EpicCare EMR

    Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CentralReach

    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Abigail Koenig | TrustRadius Reviewer

    EpicCare EMR

    • I am not up to speed on the ROI for the product.
    • The product is average in terms of what it provides our organization.
    Carmen Musitano | TrustRadius Reviewer

    Add comparison