CentralReach vs. InterSystems TrakCare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.2 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
InterSystems TrakCare
Score 1.0 out of 10
N/A
Intersystems offers TrakCare, an EMR system with additional modules to cover a wide range of functions of use in clinic administration.N/A
Pricing
CentralReachInterSystems TrakCare
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentralReachInterSystems TrakCare
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CentralReachInterSystems TrakCare
Top Pros
Top Cons
Features
CentralReachInterSystems TrakCare
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CentralReach
-
Ratings
InterSystems TrakCare
6.4
1 Ratings
20% below category average
Real-time eligibility verification00 Ratings10.01 Ratings
Claims management00 Ratings10.01 Ratings
Coding00 Ratings10.01 Ratings
Patient billing00 Ratings1.01 Ratings
Financial Reporting00 Ratings1.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CentralReach
-
Ratings
InterSystems TrakCare
3.1
1 Ratings
82% below category average
Charting / document management00 Ratings10.01 Ratings
Templates00 Ratings4.01 Ratings
Patient portal00 Ratings5.01 Ratings
Mobile/tablet support00 Ratings1.01 Ratings
Fax integration00 Ratings2.01 Ratings
Integration with other EMR and PM systems00 Ratings1.01 Ratings
Speech recognition00 Ratings1.01 Ratings
Customization00 Ratings1.01 Ratings
E-prescribing00 Ratings3.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CentralReach
-
Ratings
InterSystems TrakCare
5.5
1 Ratings
42% below category average
HIPAA compliance00 Ratings8.01 Ratings
Role-based permission levels00 Ratings6.01 Ratings
Data backups and redundancy00 Ratings7.01 Ratings
Local mode / networking failsafe00 Ratings1.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CentralReach
-
Ratings
InterSystems TrakCare
1.0
1 Ratings
155% below category average
Multi-office / multi-physician capabilities00 Ratings1.01 Ratings
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CentralReachInterSystems TrakCare
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Qualifacts CareLogic EHR
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Score 9.9 out of 10
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Score 8.3 out of 10
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User Ratings
CentralReachInterSystems TrakCare
Likelihood to Recommend
8.8
(4 ratings)
1.0
(1 ratings)
Support Rating
6.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
CentralReachInterSystems TrakCare
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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InterSystems
Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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InterSystems
  • Quickly get a front end working into patient indexes.
  • Integrates with InterSystems products.
  • Works with IE well.
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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InterSystems
  • Extensibility of features.
  • Custom JavaScript/HTML/CSS support is almost nonexistent.
  • Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
  • Transformations should handle everything instead of just non system default code.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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InterSystems
InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.
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Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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InterSystems
No answers on this topic
Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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InterSystems
  • Quick results for a new company.
  • Costing exponentially more to maintain as we evolve the product.
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ScreenShots