What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 6 out of 100
6 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

CentralReach

It is one of the most widely used in the ABA industry and that is why we use it but there is definitely an opportunity for a better product. Scheduling module has limitations and is not efficient. The App is horrible!! An employee must use the App and web login to convert timestamps which is not efficient and many employees forget to do this. The App also crashes and freezes often, they would be better off with no App. Both the messaging in CentralReach and the ReachMe instant chat are awful. The instant chat has a delay of anywhere from 3 to 20 minutes, it's not instant at all.
Anonymous | TrustRadius Reviewer

NueMD

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
Jessica Adams | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CentralReach
4.5
NueMD
7.5
Claims management
CentralReach
5.0
NueMD
8.1
Coding
CentralReach
5.0
NueMD
9.0
Patient billing
CentralReach
7.0
NueMD
4.4
Financial Reporting
CentralReach
1.0
NueMD
9.1
Real-time eligibility verification
CentralReach
NueMD
6.9

Patient Scheduling

CentralReach
4.0
NueMD
8.3
Rule-based scheduling
CentralReach
5.0
NueMD
8.1
Calendar interface
CentralReach
3.0
NueMD
7.2
Automated appointment reminders
CentralReach
NueMD
10.0
Automated patient check-in
CentralReach
NueMD
7.2
Multi-location support
CentralReach
NueMD
9.1

Electronic Medical Records

CentralReach
2.7
NueMD
8.7
Charting / document management
CentralReach
5.0
NueMD
8.1
Templates
CentralReach
4.0
NueMD
8.1
Patient portal
CentralReach
2.0
NueMD
10.0
Mobile/tablet support
CentralReach
1.0
NueMD
6.3
Workflow automation
CentralReach
3.0
NueMD
8.1
Customization
CentralReach
1.0
NueMD
6.3
Fax integration
CentralReach
NueMD
10.0
Integration with other EMR and PM systems
CentralReach
NueMD
10.0
Speech recognition
CentralReach
NueMD
10.0
E-prescribing
CentralReach
NueMD
10.0

Medical Security and Privacy

CentralReach
8.0
NueMD
9.1
HIPAA compliance
CentralReach
8.0
NueMD
9.1
Role-based permission levels
CentralReach
8.0
NueMD
7.2
Data backups and redundancy
CentralReach
NueMD
10.0
Local mode / networking failsafe
CentralReach
NueMD
10.0

Workflow and Scale

CentralReach
NueMD
9.7
Task tracking
CentralReach
NueMD
10.0
Specialty-specific workflows
CentralReach
NueMD
10.0
Multi-office / multi-physician capabilities
CentralReach
NueMD
9.1

Pros

CentralReach

  • System is easy to learn and navigate
  • Nice use of tags and labels for unlimited filtering possibilities
Anonymous | TrustRadius Reviewer

NueMD

  • EHR Templates
  • Scheduling
  • Billing
Anonymous | TrustRadius Reviewer

Cons

CentralReach

  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
Anonymous | TrustRadius Reviewer

NueMD

  • Personally even working with other [products] I don't have any issue with it.
Kirsten Santos | TrustRadius Reviewer

Support Rating

CentralReach

CentralReach 6.0
Based on 1 answer
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
Anonymous | TrustRadius Reviewer

NueMD

No score
No answers yet
No answers on this topic

Alternatives Considered

CentralReach

No answers on this topic

NueMD

NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
It is more economical and a better value than Athena. It has the same features at a much lower price.
Jessica Adams | TrustRadius Reviewer

Return on Investment

CentralReach

  • It is a costly software but cheaper than paper and pencil ;)
Anonymous | TrustRadius Reviewer

NueMD

No answers on this topic

Pricing Details

CentralReach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NueMD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CentralReach
6.0
NueMD
7.1

Support Rating

CentralReach
6.0
NueMD

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