What users are saying about
6 Ratings
6 Ratings
6 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Billing and Claims Management

    CentralReach

    Feature Set Not Supported
    N/A
    7.5

    NueMD

    75%
    NueMD ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    6.9
    69%
    3 Ratings

    Claims management

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Coding

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Patient billing

    N/A
    0 Ratings
    4.4
    44%
    3 Ratings

    Financial Reporting

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Patient Scheduling

    CentralReach

    Feature Set Not Supported
    N/A
    8.3

    NueMD

    83%
    NueMD ranks higher in 5/5 features

    Rule-based scheduling

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Automated appointment reminders

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Automated patient check-in

    N/A
    0 Ratings
    7.2
    72%
    2 Ratings

    Multi-location support

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Calendar interface

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Electronic Medical Records

    CentralReach

    Feature Set Not Supported
    N/A
    8.7

    NueMD

    87%
    NueMD ranks higher in 10/10 features

    Charting / document management

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Templates

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Patient portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile/tablet support

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Fax integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow automation

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Speech recognition

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customization

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    E-prescribing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Medical Security and Privacy

    CentralReach

    Feature Set Not Supported
    N/A
    9.1

    NueMD

    91%
    NueMD ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.1
    91%
    6 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow and Scale

    CentralReach

    Feature Set Not Supported
    N/A
    9.7

    NueMD

    97%
    NueMD ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Attribute Ratings

    • CentralReach is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    CentralReach

    90%
    4 Ratings
    7.1

    NueMD

    71%
    3 Ratings

    Support Rating

    6.0

    CentralReach

    60%
    2 Ratings

    NueMD

    N/A
    0 Ratings

    Likelihood to Recommend

    CentralReach

    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Abigail Koenig | TrustRadius Reviewer

    NueMD

    Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
    Jessica Adams | TrustRadius Reviewer

    Pros

    CentralReach

    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Anonymous | TrustRadius Reviewer

    NueMD

    • EHR Templates
    • Scheduling
    • Billing
    Anonymous | TrustRadius Reviewer

    Cons

    CentralReach

    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Anonymous | TrustRadius Reviewer

    NueMD

    • Personally even working with other [products] I don't have any issue with it.
    Kirsten Santos | TrustRadius Reviewer

    Pricing Details

    CentralReach

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    NueMD

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    CentralReach

    CentralReach 6.0
    Based on 2 answers
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Anonymous | TrustRadius Reviewer

    NueMD

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CentralReach

    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Angie Fuqua | TrustRadius Reviewer

    NueMD

    NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
    It is more economical and a better value than Athena. It has the same features at a much lower price.
    Jessica Adams | TrustRadius Reviewer

    Return on Investment

    CentralReach

    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Abigail Koenig | TrustRadius Reviewer

    NueMD

    No answers on this topic

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