What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 6 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Billing and Claims Management
CentralReach
Feature Set Not Supported
N/A

7.5
NueMD
75%
NueMD ranks higher in 5/5 features
NueMD ranks higher in 5/5 features
Real-time eligibility verification
N/A
0 Ratings

6.9
69%
3 Ratings
Claims management
N/A
0 Ratings

8.1
81%
3 Ratings
Coding
N/A
0 Ratings

9.0
90%
2 Ratings
Patient billing
N/A
0 Ratings

4.4
44%
3 Ratings
Financial Reporting
N/A
0 Ratings

9.1
91%
3 Ratings
Patient Scheduling
CentralReach
Feature Set Not Supported
N/A

8.3
NueMD
83%
NueMD ranks higher in 5/5 features
NueMD ranks higher in 5/5 features
Rule-based scheduling
N/A
0 Ratings

8.1
81%
3 Ratings
Automated appointment reminders
N/A
0 Ratings

10.0
100%
2 Ratings
Automated patient check-in
N/A
0 Ratings

7.2
72%
2 Ratings
Multi-location support
N/A
0 Ratings

9.1
91%
3 Ratings
Calendar interface
N/A
0 Ratings

7.2
72%
3 Ratings
Electronic Medical Records
CentralReach
Feature Set Not Supported
N/A

8.7
NueMD
87%
NueMD ranks higher in 10/10 features
NueMD ranks higher in 10/10 features
Charting / document management
N/A
0 Ratings

8.1
81%
3 Ratings
Templates
N/A
0 Ratings

8.1
81%
3 Ratings
Patient portal
N/A
0 Ratings

10.0
100%
1 Rating
Mobile/tablet support
N/A
0 Ratings

6.3
63%
3 Ratings
Fax integration
N/A
0 Ratings

10.0
100%
1 Rating
Integration with other EMR and PM systems
N/A
0 Ratings

10.0
100%
2 Ratings
Workflow automation
N/A
0 Ratings

8.1
81%
3 Ratings
Speech recognition
N/A
0 Ratings

10.0
100%
1 Rating
Customization
N/A
0 Ratings

6.3
63%
3 Ratings
E-prescribing
N/A
0 Ratings

10.0
100%
2 Ratings
Medical Security and Privacy
CentralReach
Feature Set Not Supported
N/A

9.1
NueMD
91%
NueMD ranks higher in 4/4 features
NueMD ranks higher in 4/4 features
HIPAA compliance
N/A
0 Ratings

9.1
91%
6 Ratings
Role-based permission levels
N/A
0 Ratings

7.2
72%
3 Ratings
Data backups and redundancy
N/A
0 Ratings

10.0
100%
2 Ratings
Local mode / networking failsafe
N/A
0 Ratings

10.0
100%
2 Ratings
Workflow and Scale
CentralReach
Feature Set Not Supported
N/A

9.7
NueMD
97%
NueMD ranks higher in 3/3 features
NueMD ranks higher in 3/3 features
Task tracking
N/A
0 Ratings

10.0
100%
2 Ratings
Specialty-specific workflows
N/A
0 Ratings

10.0
100%
2 Ratings
Multi-office / multi-physician capabilities
N/A
0 Ratings

9.1
91%
3 Ratings
Attribute Ratings
- CentralReach is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
CentralReach
90%
4 Ratings

7.1
NueMD
71%
3 Ratings
Support Rating
6.0
CentralReach
60%
2 Ratings

NueMD
N/A
0 Ratings
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
Founder/Executive Director
Colorado Autism ConsultantsHealth, Wellness and Fitness, 11-50 employees
NueMD
Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
CEO
Coastal Medical and Psychiatric ServicesMedical Practice, 11-50 employees
Pros
CentralReach
- CentralReach is easy to use once you get fully trained.
- CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
- CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.

Verified User
Administrator in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesNueMD
- EHR Templates
- Scheduling
- Billing

Verified User
General Manager in Corporate
Hospital & Health Care Company, 51-200 employeesCons
CentralReach
- Scheduling module has its limitations
- Instant Chat is not robust
- The App is terrible!!

Verified User
C-Level Executive in Finance and Accounting
Education Management Company, 1001-5000 employeesNueMD
- Personally even working with other [products] I don't have any issue with it.
Front Desk
Atlanta ENT Sinus and Allergy AssociatesMedical Practice, 11-50 employees
Pricing Details
CentralReach
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NueMD
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
CentralReach
CentralReach 6.0
Based on 2 answers
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking

Verified User
C-Level Executive in Finance and Accounting
Education Management Company, 1001-5000 employeesNueMD
No score
No answers yet
No answers on this topic
Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
CEO (Chief Executive Officer)
ABA InsightIndividual & Family Services, 51-200 employees
NueMD
NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
It is more economical and a better value than Athena. It has the same features at a much lower price.
It is more economical and a better value than Athena. It has the same features at a much lower price.
CEO
Coastal Medical and Psychiatric ServicesMedical Practice, 11-50 employees
Return on Investment
CentralReach
- CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
- CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
- Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
Founder/Executive Director
Colorado Autism ConsultantsHealth, Wellness and Fitness, 11-50 employees
NueMD
No answers on this topic