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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Centrical

    Score9.5 out of 10
    N/ACentrical is a performance-driven Microlearning and Employee Engagement platform that utilizes a gamification engine to align frontline employee behavior with business KPIs. The system operates as a performance intelligence layer that ingests real-time data from CRM and Contact Center platforms to trigger personalized coaching and training interventions.N/A

    Firstup

    Score9.1 out of 10
    N/AFirstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…N/A
    Pricing
    CentricalFirstup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentricalFirstup
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    CentricalFirstup
    Small Businesses
    Kahoot!
    Score8.8 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Hoopla
    Score8 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Kahoot!
    Score8.8 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CentricalFirstup
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.7
    (16 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CentricalFirstup
    Likelihood to Recommend
    Centrical (formerly GamEffective)
    It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
    Incentivized
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    Firstup (Dynamic Signal + SocialChorus)
    Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
    Incentivized
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    Pros
    Centrical (formerly GamEffective)
    • User-friendly platform for both admins and end users
    • Scalable and compatible with desktop, laptop, tablet, and mobile devices
    • Strong customer success team behind their product
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
    • Consistent upgrades and innovation that keeps the tool current with other apps.
    • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
    Read full review
    Cons
    Centrical (formerly GamEffective)
    • Integration with more platforms through API
    • More in-depth support articles at their database for narrative config/design
    • More plug and play narrative options for beginners
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • We'd love to see a calendar added that would show key upcoming dates.
    • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
    Incentivized
    Read full review
    Usability
    Centrical (formerly GamEffective)
    Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
    Incentivized
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    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    Support Rating
    Centrical (formerly GamEffective)
    There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
    Incentivized
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    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    Alternatives Considered
    Centrical (formerly GamEffective)
    We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    I can't really answer this as the platform was already in place when I took my current role.
    Incentivized
    Read full review
    Return on Investment
    Centrical (formerly GamEffective)
    • Increase in Learner Satisfaction NPS Scale Score
    • Increase in Learner Engagement
    • Higher quality of Learning Design with this authoring tool
    • Impact to performance KPIs and shorter time to competency
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • We look at the earned media revenue tool that Firstup has, and we have earned media of over $4000 most months. Amazing!
    • We have been recognized by peers, clients, and partner agents who say they always see our Hilldrup news pop up on social media!
    • Marketing has been able to control the voice of the brand while amplifying the message to new audiences - amazing!
    Incentivized
    Read full review
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