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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cerner Practice Management

    Score5 out of 10
    N/ACerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
    Pricing
    Cerner Practice ManagementDemandforce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cerner Practice ManagementDemandforce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cerner Practice ManagementDemandforce
    Sales Force Automation
    Comparison of Sales Force Automation features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings9.01 Ratings
    Territory management00 Ratings7.01 Ratings
    Opportunity management00 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.01 Ratings
    Contract management00 Ratings7.01 Ratings
    Quote & order management00 Ratings7.01 Ratings
    Interaction tracking00 Ratings8.01 Ratings
    Channel / partner relationship management00 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Case management00 Ratings9.02 Ratings
    Call center management00 Ratings9.02 Ratings
    Help desk management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Lead management00 Ratings9.01 Ratings
    Email marketing00 Ratings9.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Task management00 Ratings9.01 Ratings
    Billing and invoicing management00 Ratings9.01 Ratings
    Reporting00 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Forecasting00 Ratings9.01 Ratings
    Pipeline visualization00 Ratings9.01 Ratings
    Customizable reports00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Custom fields00 Ratings9.02 Ratings
    Custom objects00 Ratings9.02 Ratings
    Scripting environment00 Ratings9.02 Ratings
    API for custom integration00 Ratings9.01 Ratings
    Security
    Comparison of Security features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.02 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Social CRM
    Comparison of Social CRM features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Social data00 Ratings9.01 Ratings
    Social engagement00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Marketing automation00 Ratings9.01 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Cerner Practice Management and Demandforce
    Feature
    Cerner Practice Management
    -
    Ratings
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Mobile access00 Ratings9.02 Ratings
    Best Alternatives
    Cerner Practice ManagementDemandforce
    Small Businesses
    Tebra Billing & Payments
    Score9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AdvancedMD
    Score7.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cerner Practice ManagementDemandforce
    Likelihood to Recommend
    5.0
    (3 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cerner Practice ManagementDemandforce
    Likelihood to Recommend
    Oracle
    Well suited in the clinical setting although a little tedious. Not suited in many other places.
    Incentivized
    Read full review
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Pros
    Oracle
    • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
    • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
    • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
    Incentivized
    Read full review
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Cons
    Oracle
    • Only seems applicable for small organizations.
    Incentivized
    Read full review
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Performance
    Oracle
    Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
    Incentivized
    Read full review
    Demandforce
    No answers on this topic
    Alternatives Considered
    Oracle
    I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
    Incentivized
    Read full review
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    No answers on this topic
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.