Cerner Practice Management vs. NextGen Healthcare EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 5.3 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
NextGen Healthcare EHR
Score 7.9 out of 10
N/A
NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements. NextGen® Enterprise EHR built for large practices delivers a fully integrated, scalable system that helps clients achieve interoperability, patient engagement, regulatory compliance, and value-based…N/A
Pricing
Cerner Practice ManagementNextGen Healthcare EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cerner Practice ManagementNextGen Healthcare EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementNextGen Healthcare EHR
Considered Both Products
Cerner Practice Management

No answer on this topic

NextGen Healthcare EHR
Chose NextGen Healthcare EHR
Affordability for good quality.
Top Pros
Top Cons
Features
Cerner Practice ManagementNextGen Healthcare EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Cerner Practice Management
-
Ratings
NextGen Healthcare EHR
8.4
16 Ratings
9% above category average
Real-time eligibility verification00 Ratings8.616 Ratings
Claims management00 Ratings8.016 Ratings
Coding00 Ratings8.615 Ratings
Patient billing00 Ratings9.014 Ratings
Financial Reporting00 Ratings8.014 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Cerner Practice Management
-
Ratings
NextGen Healthcare EHR
8.6
13 Ratings
8% above category average
Rule-based scheduling00 Ratings8.01 Ratings
Automated appointment reminders00 Ratings8.313 Ratings
Automated patient check-in00 Ratings9.01 Ratings
Multi-location support00 Ratings9.01 Ratings
Calendar interface00 Ratings8.510 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Cerner Practice Management
-
Ratings
NextGen Healthcare EHR
6.9
16 Ratings
5% below category average
Charting / document management00 Ratings7.516 Ratings
Templates00 Ratings6.715 Ratings
Patient portal00 Ratings6.516 Ratings
Mobile/tablet support00 Ratings6.011 Ratings
Fax integration00 Ratings7.01 Ratings
Integration with other EMR and PM systems00 Ratings7.710 Ratings
Workflow automation00 Ratings5.01 Ratings
Speech recognition00 Ratings7.511 Ratings
Customization00 Ratings7.313 Ratings
E-prescribing00 Ratings8.015 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Cerner Practice Management
-
Ratings
NextGen Healthcare EHR
7.7
16 Ratings
8% below category average
HIPAA compliance00 Ratings9.016 Ratings
Role-based permission levels00 Ratings6.01 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Local mode / networking failsafe00 Ratings7.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Cerner Practice Management
-
Ratings
NextGen Healthcare EHR
6.8
16 Ratings
14% below category average
Task tracking00 Ratings6.01 Ratings
Specialty-specific workflows00 Ratings6.01 Ratings
Multi-office / multi-physician capabilities00 Ratings8.516 Ratings
Best Alternatives
Cerner Practice ManagementNextGen Healthcare EHR
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 9.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10
Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementNextGen Healthcare EHR
Likelihood to Recommend
5.0
(3 ratings)
8.0
(17 ratings)
Usability
-
(0 ratings)
6.4
(11 ratings)
Performance
7.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
1.8
(1 ratings)
User Testimonials
Cerner Practice ManagementNextGen Healthcare EHR
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
Read full review
NextGen Healthcare
I would recommend NextGen Healthcare EHR 9 times out of 10 for a mid-sized multi-specialty practice, internal medicine, family practice, peds, and behavioral health (for CHCs, FQHCs, and private practice), but beyond that, I don't believe that NextGen Healthcare EHR is the best solution most times. Consider having all staff at all levels read "Raving Fans" and employ the model. Do what you do well, don't do what you can't do well. You'll be far more successful.
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Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Read full review
NextGen Healthcare
  • NextGen has always stayed on top of the many changes every year and remained certified. I have seen many EHR companies go out of business or seen users have to change EHR systems in order to remain compliant for reporting.
  • With NextGen, I am able to make a few customizations that my providers ask for to make their documentation easier. Not all EHR's are customizable. While it is not best practice to do a lot of customizations, sometimes it is worth the extra work to keep your providers happy!
  • I love going to the NextGen User Group Meeting they have every year. I always learn things I didn't know and learn more about the things I do. They offer classes for everyone no matter what you do that pertains to NextGen. Even Government updates for healthcare.
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Cons
Oracle
  • Only seems applicable for small organizations.
Read full review
NextGen Healthcare
  • EHR and Practice Management are two completely different interfaces within the same program and are not easily navigated.
  • Only super users can perform all tasks, making it so all staff needs to become a super user.
  • Credit Card processing is difficult to set up and change-- we moved offices but need to process CC payments through our old office.
  • When patients prefill their registration information online, we are unable to confirm their insurance information due to small glitches with the program.
  • There are multiple ways to view the daily schedule, and none of them are easy to use.
Read full review
Usability
Oracle
No answers on this topic
NextGen Healthcare
The usability of the product is great. The difficulty that we have is in the background with the speed of servers or of things loading. If there are any issues with the remote server, things can really slow down drastically.
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Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
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NextGen Healthcare
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
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Support Rating
Oracle
No answers on this topic
NextGen Healthcare
Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
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Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
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NextGen Healthcare
NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
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Return on Investment
Oracle
No answers on this topic
NextGen Healthcare
  • Our AR days are very low compared to industry standard.
  • We end up using many 3rd party tools (IMO, virtual scribes, voice recognition, etc.) to accommodate shortfalls.
  • In my experience, some support issues take over a year to resolve. In the meantime, you have to develop workarounds.
Read full review
ScreenShots

NextGen Healthcare EHR Screenshots

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