Certain Event Automation Software vs. EventPilot Meeting Platform

Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.

Incentivized

EventPilot was well suited for what we used it for.

• Easy to use and create
• Easy to pull reports once event has been sent to attendees
• Great way to gather a lot of information

Incentivized

• Direct database integration
• Customer support
• Base plan has great features

Incentivized

• Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
• UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.

Incentivized

• Suggestions or best practices
• Frequently asked questions
• That’s it, it’s pretty good

Incentivized

Very intuitive design and easy to use for attendees navigating content and the venue.

Our support team including Mike Fenn has been excellent. On multiple occasions he and Ed Zawadzki have gone above and beyond to support us with very quick response times. They both are very knowledgeable of the platform and if I were to recommend EventPilot to another association I would explicitly mention the great support I received.

My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance

Incentivized

We had customized apps developed in the past but none worked as seamlessly as EventPilot Conference Technologies does.

• Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
• Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
• Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
• In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.

Incentivized

• Increased event attendance 25%
• Attendance improved sale closings by 10%
• 90% usage within team for better time management

Incentivized