Certain Event Automation Software vs Eventzilla

Likelihood to Recommend

Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.

Read full review

Aaron Goldstein

Business Process Analyst || Executive Assistant

DigiProMedia LLCComputer Software, 11-50 employees

View all 2 answers on this topic

Pros

Easy to use and create
Easy to pull reports once event has been sent to attendees
Great way to gather a lot of information

Read full review

Courtney Bradley

Meeting Manager

Boggs Chung IncorporatedHospitality, 1-10 employees

View all 2 answers on this topic

Simple event setup.
Easy to update details and create effective ticketing collateral.

Read full review

Joshua VanMeter

Marketing Director

Max Effect MarketingMarketing and Advertising, 11-50 employees

View all 2 answers on this topic

Cons

Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent

Read full review

Aaron Goldstein

Business Process Analyst || Executive Assistant

DigiProMedia LLCComputer Software, 11-50 employees

View all 2 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Eventzilla 7.0

Based on 1 answer

As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased

Read full review

Aaron Goldstein

Business Process Analyst || Executive Assistant

DigiProMedia LLCComputer Software, 11-50 employees

View all 1 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Eventzilla 5.8

Based on 4 answers

Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.

Read full review

Joshua VanMeter

Marketing Director

Max Effect MarketingMarketing and Advertising, 11-50 employees

View all 4 answers on this topic

Alternatives Considered

My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance

Read full review

Courtney Bradley

Meeting Manager

Boggs Chung IncorporatedHospitality, 1-10 employees

View all 2 answers on this topic

I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!

Read full review

Aaron Goldstein

Business Process Analyst || Executive Assistant

DigiProMedia LLCComputer Software, 11-50 employees

View all 2 answers on this topic

Return on Investment

Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.

Read full review

Marina Aleixo

Campaigns & Demand Generation Analyst LATAM

ZendeskComputer Software, 1001-5000 employees

View all 2 answers on this topic

Client event management takes minutes rather than hours.
Cost to our business is much lower than other solutions.

Read full review

Joshua VanMeter

Marketing Director

Max Effect MarketingMarketing and Advertising, 11-50 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Certain Event Automation Software vs Eventzilla