Very Useful Registration Software
August 08, 2019

Very Useful Registration Software

Aaron Goldstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Eventzilla

My organization uses Eventzilla to create landing pages for local philanthropic events. Eventzilla allows us to generate revenue for these events by selling tickets online. Setting up an Eventzilla ticketing / landing page is extremely easy to do and so whenever we are hosting an event, or when one of our clients or partners hosts an event, we will use this product to generate pre-event ticket sales. This product is primarily used by our support team when working with our non-profit, 501 c 3 clients. Eventzilla has saved our development team significant time and money.
  • Very easy to use interface - to create an attractive, functional landing page all you have to do is follow the steps.
  • Makes generating funds prior to an event very simple.
  • Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
  • It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent
  • I am not familiar with the amount of development hours that would be required to replicate a tool like this within our system
  • I have done little research on other event registration / ticketing software
  • I imagine that the amount of time and money more organization has saved through this tool is significant.
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased.
I'd give support a 5 rating simply because of how long it took to get in to contact with them. Once I had reached a support agent, they worked very hard to fix my problem and I was satisfied with there ability to assist me.
I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!
If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.