Certainly vs. Genesys DX (discontinued)
Certainly vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
Certainly | Genesys DX (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $650 3 live* bots | No setup fee | ||||||||||||||
Additional Details | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | — | ||||||||||||||
More Pricing Information |
Certainly | Genesys DX (discontinued) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Certainly | Genesys DX (discontinued) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.6 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Certainly | Genesys DX (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
Certainly | Genesys DX (discontinued) | |
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Likelihood to Recommend | Certainly No answers on this topic | Discontinued Products |
Pros | Certainly No answers on this topic | Discontinued Products |
Cons | Certainly No answers on this topic | Discontinued Products |
Usability | Certainly No answers on this topic | Discontinued Products |
Support Rating | Certainly No answers on this topic | Discontinued Products |
Alternatives Considered | Certainly No answers on this topic | Discontinued Products |
Return on Investment | Certainly No answers on this topic | Discontinued Products |
ScreenShots | Certainly Screenshots |