Certainly vs. Oracle Digital Assistant

Oracle Digital Assistant

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Certainly	Score 0.0 out of 10	N/A	Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies…	$650 3 live* bots, All essential features
Oracle Digital Assistant	Score 7.5 out of 10	N/A	The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.	$0.02 Unit Price (Request)

Pricing

Certainly

Oracle Digital Assistant

Editions & Modules

Certainly ESSENTIAL: $650.00
3 live* bots, All essential features
BotXO BUSINESS: $1200
6 live* bots, All essential features +
Certainly ENTERPRISE: Quote
10 live* bots, All essential features +

Oracle Digital Assistant Cloud Service: $0.0232
Unit Price (Request)

Offerings

Pricing Offerings
Certainly	Oracle Digital Assistant
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$650 3 live* bots

No setup fee

Additional Details

* “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform.

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More Pricing Information

Community Pulse
	Certainly	Oracle Digital Assistant
Top Pros	No answers on this topic	Pro Natural language Pro Lead management Pro Dash boarding
Top Cons	No answers on this topic	Minus User interface Minus Voice recognition Minus Limited in terms

Best Alternatives
	Certainly	Oracle Digital Assistant
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10	ZoomInfo Chat Score 9.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Certainly	Oracle Digital Assistant
Likelihood to Recommend	- (0 ratings)	7.8 (7 ratings)

User Testimonials
	Certainly	Oracle Digital Assistant
Likelihood to Recommend	Certainly No answers on this topic	Oracle As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature. Incentivized Verified User Anonymous Read full review
Pros	Certainly No answers on this topic	Oracle Oracle AI processes natural language well and the conversations pick a good flow. It recognizes pattern of behavior for more refined results with each implementation under machine learning. Incentivized Shirley Obriens Software Engineer Read full review
Cons	Certainly No answers on this topic	Oracle Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural. The languages it supports are very limited. Incentivized Alpa Wali Software Engineer Read full review
Alternatives Considered	Certainly No answers on this topic	Oracle I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code. Incentivized SP supriya prabhakara solutions architect Read full review
Return on Investment	Certainly No answers on this topic	Oracle We've had a good integration with our existing databases and applications. Our customers are crypto traders and we've had more engagement with them, which means a lot to us. Incentivized Shirley Obriens Software Engineer Read full review
ScreenShots	Certainly Screenshots