Chameleon vs. Zendesk Suite
Chameleon vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chameleon | N/A | Chameleon offers a platform to build user guidance for web products, without writing code. The product enables users to create product tours to help teach, guide and convert users. Tours are built with a simple WYSIWYG editor with reusable components, customized styling, automated analytics tracking and powerful features such as user segmentation and A/B testing. Chameleon connects with hundreds of tools via Segment.com. The tool can be… | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Chameleon | Zendesk Suite | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chameleon | Zendesk Suite | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.3 (149 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 6.9 (22 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Chameleon | Zendesk Suite | |
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Likelihood to Recommend | Chameleon Intelligent Tech Inc. | Zendesk |
Pros | Chameleon Intelligent Tech Inc. | Zendesk |
Cons | Chameleon Intelligent Tech Inc. | Zendesk |
Likelihood to Renew | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Usability | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Reliability and Availability | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Performance | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Support Rating | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Online Training | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Implementation Rating | Chameleon Intelligent Tech Inc. No answers on this topic | Zendesk |
Alternatives Considered | Chameleon Intelligent Tech Inc. | Zendesk |
Return on Investment | Chameleon Intelligent Tech Inc. | Zendesk |
ScreenShots | Chameleon Screenshots | Zendesk Suite Screenshots |