TrustRadius

CHAMPS EAM vs. ConnectWise RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CHAMPS EAM
Score 0.0 out of 10
N/A
Champs EAM is an enterprise asset management solution provided by Champs Software. The vendor says this solution has all the attributes for meeting the challenge of optimizing the asset performance of any enterprise. The vendor’s value proposition this solution enables businesses to judge success by measuring costs, availability, and performance against both internal and external benchmarks.N/A
ConnectWise RMM
Score 7.9 out of 10
N/A
ConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A
Pricing
CHAMPS EAMConnectWise RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CHAMPS EAMConnectWise RMM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CHAMPS EAMConnectWise RMM
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
CHAMPS EAMConnectWise RMM
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CHAMPS EAMConnectWise RMM
Likelihood to Recommend
-
(0 ratings)
7.4
(7 ratings)
User Testimonials
CHAMPS EAMConnectWise RMM
Likelihood to Recommend
CHAMPS Software, Inc
No answers on this topic
ConnectWise
ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
John Besedic | TrustRadius Reviewer
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Pros
CHAMPS Software, Inc
No answers on this topic
ConnectWise
  • Provides lightweight, easy to install software agent to deploy to client devices
  • Robust reporting, including hardware & installed software reports
  • Provides generally stable service for remote access to client devices
Verified User
Anonymous
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Cons
CHAMPS Software, Inc
No answers on this topic
ConnectWise
  • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
  • Setting up MAC users is not easy
  • resolving existing tickets in the portal - understanding the ConnectWise notes
  • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
  • Patch Management needs more improvement
MS
Mike Smith
IT Director
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Alternatives Considered
CHAMPS Software, Inc
No answers on this topic
ConnectWise
Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Verified User
Anonymous
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Return on Investment
CHAMPS Software, Inc
No answers on this topic
ConnectWise
  • The product upgrades stay up to date with our business needs.
  • The product is an important part of our overall budget.
  • The product helps with the planning and success of our Department.
Verified User
Anonymous
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ScreenShots