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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    Crestron XiO

    Score8.4 out of 10
    N/ACrestron, headquartered in New Jersey, offers Crestron XiO, an Internet of Things (IoT) device management platform which provides automated hardware patching and firmware updates, device connectivity and condition monitoring, and analytics platform for tracking device usage.

    $1

    Per Room Per Month

    Pricing
    ChangePoint (discontinued)Crestron XiO
    Editions & Modules
    No answers on this topic
    API Access
    $1.00
    Per Room Per Month
    Endpoint Management
    $3.00
    Per Room Per Month
    Support
    $4.00
    Per Room Per Month
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)Crestron XiO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ChangePoint (discontinued)Crestron XiO
    Internet of Things
    Comparison of Internet of Things features of ChangePoint (discontinued) and Crestron XiO
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Crestron XiO
    7.5
    1 Ratings
    6% below category average
    IoT Device Management00 Ratings8.01 Ratings
    Device Security00 Ratings7.01 Ratings
    IoT Data Management00 Ratings8.01 Ratings
    IoT Analytics00 Ratings7.01 Ratings
    Best Alternatives
    ChangePoint (discontinued)Crestron XiO
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    AWS IoT Core
    Score10 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    AWS IoT Core
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)Crestron XiO
    Likelihood to Recommend
    7.5
    (16 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChangePoint (discontinued)Crestron XiO
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Crestron Electronics
    XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Crestron Electronics
    • Scheduled re-boots and updates
    • I like the way the hierarchy can be set up
    • individually customizable group settings within the hierarchy
    • I like the capability of setting up background images for brand promotion or employee information
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Crestron Electronics
    • I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
    • It would be nice to be able to link the IP address listed directly to their devices.
    • Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Crestron Electronics
    XiO is a necessity when managing the large number of device our company has
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Crestron Electronics
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Crestron Electronics
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    Crestron Electronics
    • being able to manage all my devices remotely saves us time/money
    • XiO reduces the need to have someone on-site/in person to manage my devices
    Incentivized
    Read full review
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