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ChangePoint (discontinued) vs. Thomson Reuters ONESOURCE

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    Thomson Reuters ONESOURCE

    Score6.8 out of 10
    N/AThomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
    Pricing
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Type of tax
    Comparison of Type of tax features of ChangePoint (discontinued) and Thomson Reuters ONESOURCE
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.7
    2 Ratings
    1% above category average
    Sales and Use Taxes00 Ratings8.02 Ratings
    Cross-border Taxes00 Ratings8.01 Ratings
    VAT / GST Taxes00 Ratings8.01 Ratings
    Energy and Fuel Taxes00 Ratings7.01 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ChangePoint (discontinued) and Thomson Reuters ONESOURCE
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.8
    3 Ratings
    0% above category average
    Geolocation for Tax Assessment00 Ratings8.02 Ratings
    3rd-Party Software Integrations00 Ratings8.02 Ratings
    Tax Data Reporting00 Ratings9.03 Ratings
    Compliance Administration Management00 Ratings7.03 Ratings
    Tax Exemption Processing00 Ratings8.02 Ratings
    Tax Document Management00 Ratings8.02 Ratings
    Complex Tax Scenario Management00 Ratings7.02 Ratings
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    ChangePoint (discontinued)Thomson Reuters ONESOURCE
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    Workday Professional Services Automation
    Score8.2 out of 10
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    Score8.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Likelihood to Recommend
    7.5
    (16 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.9
    (2 ratings)
    User Testimonials
    ChangePoint (discontinued)Thomson Reuters ONESOURCE
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Thomson Reuters
    We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Thomson Reuters
    • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
    • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
    • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Thomson Reuters
    • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
    • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
    • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Thomson Reuters
    To reiterate - a very useful tool for private company information, otherwise not forthcoming on the public domain. It is very crucial in Company analyses for various lenses, slices and dices of Company information. Also useful in industry analysis and in list building. Overall a great research and analytics tool.
    Read full review
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    Discontinued Products
    No answers on this topic
    Thomson Reuters
    The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Thomson Reuters
    As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    Thomson Reuters
    • Leaves sales tax off invoices from time to time.
    • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
    Incentivized
    Read full review
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