Channeltivity vs. Pure Chat by Ruby

Channeltivity

2 Reviews and Ratings

Pure Chat by Ruby

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Channeltivity	Score9 out of 10	N/A	Channeltivity is a partner relationship management (PRM) software solution offered by Channeltivity, LLC.	$1,599 per month
Pure Chat by Ruby	Score8.6 out of 10	N/A	Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.	$10 per month

Pricing

Channeltivity

Pure Chat by Ruby

Standard Edition: $1599
per month
HubSpot Edition: $1899
per month
Salesforce Edition: $1899
per month

Additional Users - Pro: $10
per month
Additional Users - Growth: $15
per month
Growth: $49
per month
Pro: $99
per month

Pricing Offerings
Channeltivity	Pure Chat by Ruby
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Best Alternatives
	Channeltivity	Pure Chat by Ruby
Small Businesses	No answers on this topic	Olark Score10 out of 10
Medium-sized Companies	No answers on this topic	Zoho SalesIQ Score9.7 out of 10
Enterprises	No answers on this topic	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Channeltivity	Pure Chat by Ruby
Likelihood to Recommend	9.0 (1 ratings)	8.6 (2 ratings)

User Testimonials
	Channeltivity	Pure Chat by Ruby
Likelihood to Recommend	Channeltivity, LLC Channeltivity is great for partner organizations just getting started or more mature programs that need to better manage their partner ecosystem. Channeltivity has the ability to grow with clients through add-ons and they are always adding new functionality to the platform. No matter what PRM you use, it has to be easy for partners to use, and Channeltivity checks this box Darren Sepanek Head of Partnerships Read full review	Ruby Receptionists, Inc Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone Incentivized Matthew Gehrman Agency Principal Read full review
Pros	Channeltivity, LLC No answers on this topic	Ruby Receptionists, Inc Online chat Multiple websites, multiple users Supervisor feature Incentivized Toby Mei Senior Marketing Analyst Read full review
Cons	Channeltivity, LLC No answers on this topic	Ruby Receptionists, Inc Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use. Incentivized Matthew Gehrman Agency Principal Read full review
Alternatives Considered	Channeltivity, LLC No answers on this topic	Ruby Receptionists, Inc Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions. Incentivized Toby Mei Senior Marketing Analyst Read full review
Return on Investment	Channeltivity, LLC No answers on this topic	Ruby Receptionists, Inc Instant connection with our clients and prospects Expanded our ability to increase client contact efficiency Allows us to stay up to date with the ever changing demand of consumers Incentivized Matthew Gehrman Agency Principal Read full review
ScreenShots	Channeltivity Screenshots