Chargent vs. Epos Now

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.

Incentivized

It is a good POS system for a small business and provides a lot of different functions to help a business with reporting. Really the only complaint that I have is trying to reach customer service. It takes a while for them to get back to you.

Incentivized

• Extremely easy to implement + 100% native on salesforce.com.
• Payment information is on the opportunity level making it easily visible across teams.
• Payment request feature allows cutomers to pay online via force.com site.
• Supports recurring payments which allows payment processing to be run on an automated schedule.

Incentivized

• Itemized receipt.
• Easy to use.
• Can track multiple users.

Incentivized

• Because it is a low fee, you need to do more configuration on your own to get it up and running.

Incentivized

• I would like to be able to continue to search on the POS system without having to press search again.

Incentivized

They were overwhelmingly easy to deal with and helped us work through some very specific use cases

Incentivized

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.

Incentivized

• Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
• Increased revenue collection as billing information is easily accessible on the opportunity.
• Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.

Incentivized

• Definitely has improved customers asking for a more detailed receipt or invoice.
• Helps with accounting.
• Helps with tracking inventory.

Incentivized