What users are saying about
5 Ratings
8 Ratings
5 Ratings
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Score 9.2 out of 100
8 Ratings
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Score 5 out of 100

Likelihood to Recommend

Chargent

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
Hayden Whitworth | TrustRadius Reviewer

QuickBooksPOS

QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable.On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.
Horacio Carcamo | TrustRadius Reviewer

Pros

Chargent

  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
Ahmed Bajwa | TrustRadius Reviewer

QuickBooksPOS

  • Reporting
  • Checking out customers
  • Inventory
Anonymous | TrustRadius Reviewer

Cons

Chargent

  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
Anonymous | TrustRadius Reviewer

QuickBooksPOS

  • Synchronization with the credit card company is weak and very difficult to configure
  • Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
  • Allows double entry codes or SKUs
  • Delays in the process of purchase in the customer experience
Horacio Carcamo | TrustRadius Reviewer

Support Rating

Chargent

Chargent 9.6
Based on 3 answers
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
Steve Stessman | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargent

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
Hayden Whitworth | TrustRadius Reviewer

QuickBooksPOS

QuickBooksPOS is the only desktop version of the type of program. The reporting is on a complete other level compared to these cloud technologies. Inventory and ingredient breakdowns are some things that you cannot find in a user-friendly system, which QuickBooksPOS does lack.
Anonymous | TrustRadius Reviewer

Return on Investment

Chargent

  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Ahmed Bajwa | TrustRadius Reviewer

QuickBooksPOS

  • Hit Sales Goals
  • Less downtime
  • Data review
Anonymous | TrustRadius Reviewer

Pricing Details

Chargent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooksPOS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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