What users are saying about

Chargent vs QuickBooksPOS

Chargent
7 Ratings
QuickBooksPOS
9 Ratings

Chargent

7 Ratings
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Score 7.6 out of 100

Based on 7 reviews and ratings

QuickBooksPOS

9 Ratings
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Score 6.2 out of 100

Based on 9 reviews and ratings

Attribute Ratings

  • Chargent is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

Chargent

96%
4 Ratings
8.5

QuickBooksPOS

85%
2 Ratings

Support Rating

9.6

Chargent

96%
6 Ratings

QuickBooksPOS

N/A
0 Ratings

Likelihood to Recommend

Chargent

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.

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Hayden Whitworth | TrustRadius Reviewer
Hayden Whitworth
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QuickBooksPOS

QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable.On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.

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Horacio Carcamo | TrustRadius Reviewer
Horacio Carcamo
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Pros

Chargent

  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.

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Ahmed Bajwa | TrustRadius Reviewer
Ahmed Bajwa
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QuickBooksPOS

  • Reporting
  • Checking out customers
  • Inventory

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Chargent

  • Because it is a low fee, you need to do more configuration on your own to get it up and running.

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Anonymous | TrustRadius Reviewer
Verified User
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QuickBooksPOS

  • Synchronization with the credit card company is weak and very difficult to configure
  • Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
  • Allows double entry codes or SKUs
  • Delays in the process of purchase in the customer experience

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Horacio Carcamo | TrustRadius Reviewer
Horacio Carcamo
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Pricing Details

Chargent

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

QuickBooksPOS

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Starting Price

—

Support Rating

Chargent

Chargent 9.6
Based on 6 answers
They were overwhelmingly easy to deal with and helped us work through some very specific use cases

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Steve Stessman | TrustRadius Reviewer
Steve Stessman
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QuickBooksPOS

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargent

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.

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Hayden Whitworth | TrustRadius Reviewer
Hayden Whitworth
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QuickBooksPOS

QuickBooksPOS is the only desktop version of the type of program. The reporting is on a complete other level compared to these cloud technologies. Inventory and ingredient breakdowns are some things that you cannot find in a user-friendly system, which QuickBooksPOS does lack.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Chargent

  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.

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Ahmed Bajwa | TrustRadius Reviewer
Ahmed Bajwa
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QuickBooksPOS

  • Hit Sales Goals
  • Less downtime
  • Data review

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

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