What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 7 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.2 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Chargent is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
Chargent
96%
4 Ratings
8.5
QuickBooksPOS
85%
2 Ratings
Support Rating

9.6
Chargent
96%
6 Ratings
QuickBooksPOS
N/A
0 Ratings
Likelihood to Recommend
Chargent
For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
CEO (Chief Executive Officer)
Juice Media LtdNon-Profit Organization Management, 1-10 employees
QuickBooksPOS
QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable.On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.
Operation Coordinator
Myron ManufacturingRetail, 1-10 employees
Pros
Chargent
- Extremely easy to implement + 100% native on salesforce.com.
- Payment information is on the opportunity level making it easily visible across teams.
- Payment request feature allows cutomers to pay online via force.com site.
- Supports recurring payments which allows payment processing to be run on an automated schedule.
Sr Salesforce.com Business Systems Analyst
ImprivataComputer Software, 201-500 employees
QuickBooksPOS
- Reporting
- Checking out customers
- Inventory

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employeesCons
Chargent
- Because it is a low fee, you need to do more configuration on your own to get it up and running.

Verified User
Consultant in Customer Service
Internet Company, 11-50 employeesQuickBooksPOS
- Synchronization with the credit card company is weak and very difficult to configure
- Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
- Allows double entry codes or SKUs
- Delays in the process of purchase in the customer experience
Operation Coordinator
Myron ManufacturingRetail, 1-10 employees
Pricing Details
Chargent
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—QuickBooksPOS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Support Rating
Chargent
Chargent 9.6
Based on 6 answers
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
Vice President of National Retail Sales
Tuff Shed, Inc.Construction, 1001-5000 employees
QuickBooksPOS
No score
No answers yet
No answers on this topic
Alternatives Considered
Chargent
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
CEO (Chief Executive Officer)
Juice Media LtdNon-Profit Organization Management, 1-10 employees
QuickBooksPOS
QuickBooksPOS is the only desktop version of the type of program. The reporting is on a complete other level compared to these cloud technologies. Inventory and ingredient breakdowns are some things that you cannot find in a user-friendly system, which QuickBooksPOS does lack.

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employeesReturn on Investment
Chargent
- Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
- Increased revenue collection as billing information is easily accessible on the opportunity.
- Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Sr Salesforce.com Business Systems Analyst
ImprivataComputer Software, 201-500 employees
QuickBooksPOS
- Hit Sales Goals
- Less downtime
- Data review

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employees