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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargent

    Score9.5 out of 10
    N/AChargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A

    Unifyr

    Score9.2 out of 10
    N/AZift Solutions Through Partner Marketing Automation Platform is a suite of applications meant to streamline interactions with channel partners, amplify demand, and ease cooperation on co-branded campaigns.N/A
    Pricing
    ChargentUnifyr
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChargentUnifyr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChargentUnifyr
    Considered Both Products
    AppFrontier LLC
    No answer on this topic
    Unifyr
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    ChargentUnifyr
    Small Businesses
    Square POS
    Score9 out of 10
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargentUnifyr
    Likelihood to Recommend
    9.6
    (4 ratings)
    9.3
    (12 ratings)
    Support Rating
    9.6
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ChargentUnifyr
    Likelihood to Recommend
    AppFrontier LLC
    For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
    Incentivized
    Read full review
    Unifyr
    Very helpful in Marketing Actions, Marketing Decision Support, Sales Action Support, Customer Preference Analysis, Inbound Marketing Strategy Implementation, and Sales and Marketing Tool Integration. It's a comprehensive resource for helping customers make choices. All the years we have used this tool to communicate with our trading partners, there have been zero issues.
    Incentivized
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    Pros
    AppFrontier LLC
    • Extremely easy to implement + 100% native on salesforce.com.
    • Payment information is on the opportunity level making it easily visible across teams.
    • Payment request feature allows cutomers to pay online via force.com site.
    • Supports recurring payments which allows payment processing to be run on an automated schedule.
    Incentivized
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    Unifyr
    • Partner tracking and communication - Relayware allows a holistic view of a partner. Since the tool tracks everything a user does, you can easily see when the partner has sent or received emails, participated in trainings, download files, etc. You can also see how and when back-office users such as admins, partner managers, etc. have communicated with partners, updated dashboards, downloaded reports, and much more. The granularity of the history and tracking is exception for seeing how you and a partner are engaging. It's also very helpful for companies who require an audit trail for activities.
    • Training/eLearning/onboarding - I've worked with a number of eLearning/LMS platforms over the years and I'm stunned by the learning system built into Relayware. It's hands down far and above many existing standalone products and if Relayware was smart, they would offer this as a standalone item. The system supports the typical eLearning/LMS basics- SCORM support, grading, training by module, etc. but it also allows for custom training paths based on learning modules which can be SCORM, video, HTML, files, and any combination of these. The grading system is separated from the training content which allows for highly flexible user cases. You can created quizzes, tests, and certifications based on individual content modules or a full learning path.
    • Since the LMS is part of the overall Relayware system which is intended for partner management, you can create a range of onboarding processes/paths which are customized to particular types of partners. The system can support both online and offline activities so you can require xxx to be done online, followed by in-person training, etc. It really is an impressive system. I liked it so much, I decomissioned my instance of a Moodle LMS and I now use the Relayware LMS to serve as both partner eLearning and general customer eLearning through a separate portal.
    • Flexibility - It's hard to believe the Relayware can do so much in a single SaaS. The system allows for connection to SFDC so working leads and opportunities is simple. A manager or admin can add, edit, and remove web pages with ease. Data can be placed on any webpage using a number of "Relayware tags" which are special HTML tags to pull data from the system and use on a page. Customizable workflows for most any part of the system can be handled via a workflow engine. This could be onboarding, partner signup and registration, lead/deal/opportunity management and routing to appropriate users, Legal and Export compliance checking of documents and files, and on and on.
    • The only real drawback is that the system is so flexible, it helps to have good training and support so you don't get lost. Luckily this is only an issue for those who administer the system and Relayware is keen to provide good support for their product.
    • Licensing & cost - My observation is that Relayware has several good options for licensing and overall cost. They break the system down into several key modules so if you don't need something, you can remove it and not pay for it. However, that also makes it easy for the product to grow as your needs do. One of their license modules is by back-office users, not front-office. The benefit of this is when coupled with SFDC, you only need a single SFDC license for all of your field personnel and front end users. Since one of the Relayware models is to not charge by the number of front end users, you can save thousands in SFDC licenses. Ie: A user works through Relayware to report/edit/manage leads, deals, and opportunities. The system uses a single SFDC license to connect to SFDC so rather than every front end user needing an SFDC license, you only need one. Depending on the size of your organization, this alone could easily pay for the Relayware system.
    Read full review
    Cons
    AppFrontier LLC
    • Because it is a low fee, you need to do more configuration on your own to get it up and running.
    Incentivized
    Read full review
    Unifyr
    • Building campaigns can be difficult at times - automation is good but can be a little temperamental
    • Setting up social media links not always straightforward. You can't be sure if you have them right, there is poor feedback on the setup process
    • Can be slow for updating campaigns, and I've been blown out and lost everything. Save frequently!
    Incentivized
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    Support Rating
    AppFrontier LLC
    They were overwhelmingly easy to deal with and helped us work through some very specific use cases
    Incentivized
    Read full review
    Unifyr
    Would be a 10 if not for some of difficulties in building campaigns, setting up social media and occasional quirky behavior.
    Incentivized
    Read full review
    Alternatives Considered
    AppFrontier LLC
    Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
    Incentivized
    Read full review
    Unifyr
    At the same time that I started using ZiftONE, we worked in a test mode with the GetResponse platform. We select ZiftONE as support on platforms that require content syndication since the information it provides us is more accurate than that of GetResponse. However, GetResponse has a more intuitive sales funnel for a person who has never worked with these types of tools.
    Incentivized
    Read full review
    Return on Investment
    AppFrontier LLC
    • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
    • Increased revenue collection as billing information is easily accessible on the opportunity.
    • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
    Incentivized
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    Unifyr
    • In our personal opinion, we can say that this tool has not generated negative aspects in our work, so we can say that we are comfortable because I can keep all my potential clients organized and make sure that nothing is lost.
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