TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score9.2 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A

    Precisely Spectrum Spatial Insights

    Score8 out of 10
    N/ASpectrum Spatial Insights by Precisely (based on the former GeoInsight by Pitney Bowes) helps users to test strategies, taking into consideration key market and competitive drivers. Detailed forecasts and financial impact assessments can be created for every scenario, to provide an actionable, defensible plan of action. Ultimately, this enables users to know a projected Internal Rate of Return (IRR) before making capital decisions.N/A
    Pricing
    ChartbeatPrecisely Spectrum Spatial Insights
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChartbeatPrecisely Spectrum Spatial Insights
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.—
    More Pricing Information
    Community Pulse
    ChartbeatPrecisely Spectrum Spatial Insights
    Considered Both Products
    Chartbeat, Inc.
    No answer on this topic
    Precisely
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    46 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    24 Answers
    No answers on this topic
    Features
    ChartbeatPrecisely Spectrum Spatial Insights
    Web Analytics
    Comparison of Web Analytics features of Chartbeat and Precisely Spectrum Spatial Insights
    Feature
    Chartbeat
    7.8
    15 Ratings
    4% below category average
    Precisely Spectrum Spatial Insights
    -
    Ratings
    Lead Conversion Tracking6.15 Ratings00 Ratings
    Bounce Rate Measurement6.89 Ratings00 Ratings
    Device and Browser Reporting7.714 Ratings00 Ratings
    Pageview Tracking8.913 Ratings00 Ratings
    Event Tracking8.58 Ratings00 Ratings
    Reporting in real-time9.414 Ratings00 Ratings
    Referral Source Tracking8.414 Ratings00 Ratings
    Customizable Dashboards6.712 Ratings00 Ratings
    Best Alternatives
    ChartbeatPrecisely Spectrum Spatial Insights
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    HG Insights Platform
    Score9.2 out of 10
    Enterprises
    Alexa Internet (discontinued)
    Score7.9 out of 10
    HG Insights Platform
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChartbeatPrecisely Spectrum Spatial Insights
    Likelihood to Recommend
    10.0
    (69 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (60 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ChartbeatPrecisely Spectrum Spatial Insights
    Likelihood to Recommend
    Chartbeat, Inc.
    The main point of benefit is the realtime data. This is vital to our team as we are publishing a lot of content per day, so we have a busy homepage to manage and it's important to know which content is performing well. We also like to get an understanding as quickly as possible - which Chartbeat offers - of where traffic is coming from. Often we will see an example where a page is getting high traffic from Google, for example, and we know that might not need to be placed so prominently on the homepage because the traffic is arriving to us externally anyway. Without that depth of understanding what is performing best and why - updated immediately, unlike in Google Analytics now - our homepage would not be as well optimised for users coming to us direct
    Incentivized
    Read full review
    Precisely
    As previously mentioned, as long as the web platform works, the software is quite useful. However in places or areas where the platform operates with low standards (poor reception signal), the versatility and usefulness of the program decreases considerably. This type of problem in developed countries probably does not occur, or if it occurs it does very infrequently. But in non-developed countries, the frequency of occurrence can be a factor to take into consideration when choosing an program based exclusively on a web platform.
    Incentivized
    Read full review
    Pros
    Chartbeat, Inc.
    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Read full review
    Precisely
    • It allows us to visualize data with extreme ease, through maps and graphs, patterns and tendencies.
    • This visualization allows, in turn, to make decisions more quickly and with a greater amount of information than what a good part of software of the same nature allows.
    Incentivized
    Read full review
    Cons
    Chartbeat, Inc.
    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Incentivized
    Read full review
    Precisely
    • Being a web-based platform can, in some cases, be counterproductive, especially in areas where internet and satellite coverage are of low quality or are not available, such as jungle areas.
    • The results obtained, in most cases, need to be interpolated, in order to completely characterize the study area.
    • The interpolation functions are those that are typically used in commercial software used in this area of study, and have the same limitations. When using it I have not found any novelty regarding this.
    Incentivized
    Read full review
    Likelihood to Renew
    Chartbeat, Inc.
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Read full review
    Precisely
    No answers on this topic
    Usability
    Chartbeat, Inc.
    I am able to "set it and forget it," keeping it up on my monitor for either constant checking or just keeping an eye on the numbers during the day. I'm also able to keep track of what times are perfect to post a story and which stories rack up the most traffic.
    Incentivized
    Read full review
    Precisely
    No answers on this topic
    Support Rating
    Chartbeat, Inc.
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Incentivized
    Read full review
    Precisely
    No answers on this topic
    Alternatives Considered
    Chartbeat, Inc.
    Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).
    Incentivized
    Read full review
    Precisely
    In comparing GeoInsight to other products, I will not be of much help since this software is, as far as I know, almost exclusively used in activities related to the financial world, rather than geographical. That is why it is usually included in software of the AML (Anti-Money-Laundering) type. My interest in the program was to see its capacity for data storage and practical utility to facilitate decisions, compared to other software but more linked to geographic information (GIS software).
    Incentivized
    Read full review
    Return on Investment
    Chartbeat, Inc.
    • It has helped us save time in report generation and performance analysis.
    • By helping us evaluate our contributors, we're able to get our money's worth.
    • Seeing our numbers on the Big Board fosters healthy competition among brands, motivating us to distribute our stories better.
    Incentivized
    Read full review
    Precisely
    • The use of the software allowed the minimization of activities associated with logistical support to field staff. That reduced the time associated with these activities by about 15% of the initially estimated time.
    • The aforementioned reduction translated into decreases in expenditures in the order of $ 2000 / day.
    Incentivized
    Read full review
    ScreenShots

    Chartbeat Screenshots

    Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Tracks conversion metrics and insights.