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Product Details
What is Chartbeat?
Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.
The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.
Chartbeat Features
- Supported: Real-time and historical analytics dashboards
- Supported: Headline Testing
- Supported: Image Testing
- Supported: Reporting Tools
- Supported: Raw Data Pipeline
Chartbeat Screenshots
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Chartbeat Technical Details
Deployment Types | SaaS |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
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Reviews and Ratings
Reviews
(1-25 of 54)- Popular Filters
Chartbeat: what we needed to improve our website
- It has an analysis of published content, which allows us to see what are the contents that have captured more audiences across the page, replicate those topics and generate more traffic.
- We can index our website in the software and see the articles that have had more interaction, those that are on the rise and those that are in decline, and the behavior of users within our website.
- Videos are also monitored by this software and we can easily monitor the reach of the videos uploaded on our platform.
- I would like its mobile version to be as extensive as the web version, so I could use the software anywhere without limitations.
- It would also be great if they would alert me when the numbers and trends of the page are down, so I can take the foresight and make corrections.
- They could make their interface a little less overwhelming so that only the requested data would be visible on the screen and not all the data at once.
Chartbeat provides easy-to-use, real-time data
- Provides real-time information.
- Allows you to see the number of people on a page.
- Simple to use.
- It would be nice to be able to freeze a page to capture the data.
- The ability to sort by state would be helpful.
- Having a chat agent available for questions or help in real-time would be nice.
Top of the charts, hard to beat!
- Gives you a quick overview of on-site traffic and content performance.
- Lets you generate in-depth reports.
- Auto-email features for sending yourself reports.
- Shows you where your readers came from!
- Jumping in and out of historical pages is sometimes fussy.
- Don't like the friction of sidebar navigation.
- Some features seem either unnecessary or complicated.
- Simple is best! Graphics are very pleasing.
If you want numbers, you need Chartbeat
- Real-time tracking
- Social media impact
- Headline testing
- More mobile options
Give me a (Chart) beat!
- See in real-time which stories are performing well.
- A/B headline tests allow my team to deliver the best entry to our stories.
- See referrals, letting us cater stories to sites.
- Clear definitions of what every link on Chartbeat means.
- Referrers on mobile app is limited compared to desktop.
- Ability to compare more than a month out.
Great option for social!
- It's helpful in showing what content is doing well
- What content is popular among readers you can follow up
- How the website is doing so that I can better organize the homepage
- Being able to see social media on various pages the story is shared on
Easy way to steer traffic!
- How many people are viewing a certain story
- Which stories we could follow up on
- What stories do well within the communities we serve
- Search function could be better at finding prior stories
- Seeing the specific social interactions a story is having
- Provides easy at-a-glance look at what people are reading right now
- Heads-up Display allows you to make sure the homepage is showing the content people want to read
- Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
- The 'Historical' tool has limited functionality for breaking down results (e.g. by specific referrer)
- Some of the data available in Real-Time is not easily available to look back on (e.g. Heads-Up Display) to see how a story performed in different positions
- 'Click-through rates' reported in Headline Testing results don't seem to tally with what would be an intuitive definition (clicks divided by views)
The messiah of content analytics
- Analysis of user engagement and use retention on websites.
- Tracking of the performance of a specific page or a section or the website as a whole.
- Take informed decision based on the viewing trends and social media engagement by users.
- Could have an option to compare traffic from competitor websites.
- The pageviews data is only available for that day. Could have historical total pageviews data.
- Options to track engagement of a link on Twitter, too.
Great tool for journalists
- Headline AB testing: To improve our headline writing.
- User engagement: To determine what stories we should promote.
- More data on user engagement: More details on where they are finding our stories/links.
Chartbeat is an integral part in my daily workflow
- Shows where social traffic is coming from and specifically each Facebook page.
- Shows where all story traffic is coming from
- Sends an email alert when there's a spike on a story
- Headline testing
- Daily graphs of traffic broken down by traffic source
- Doesn't always compare accurately with Google
- Link off to story directly from real-time dashboard instead of having to click into that story to then get direct link
- On the 7 day graph view I would like to also see that days rolling total of pageviews and uniques instead of just on the today graph view
Decent
- Visualisations are good.
- It tells when something has picked up on social media.
- Good tracking across the day.
- Search could be better.
- Analysis over time needs improvement.
- More social media insights from other platforms.
Here's How Chartbeat Informed My Content Strategy
- Real-time data - to see what our audience is engaging with to help inform future stories.
- Having a clear and modern version of what a return visitor is (using your 5-second tracker); this is important because it gives us a clear understanding of who is reading our content and for how long—it helps us define our loyalists and discoverers.
- Easy snapshot of referrers to see where traffic is coming from.
- Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
- More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
- Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
Chartbeat continues to deliver
- Instant data/feedback for how stories are performing.
- Instant data/feedback for how headlines are performing.
- Helps us decide which stories work depending on time of day/what regions of the world are awake.
- Deeper dive on what regions of countries are reading a story.
- The historical tool doesn't work as quickly as I would like it to.
- At times, can seem not particularly user-friendly.
A very useful tool
- Shows the number of people reading the page.
- Shows historic page views.
- Shows whether a story has been picked up on social media.
- It would be useful to find out how headlines could help stories be picked up by social media.
Chartbeat is off the charts
- Showing social pages (Facebook, Reddit, Twitter) where content is linked.
- Predicting which pages will rise or drop views.
- Desktop display showing where people click and with quick summary on the page.
- Better historical views/reports.
- Better sorting by different types of metrics.
- Smoother integration with Apple News data.
You NEED Chartbeat
- Headline testing.
- Analytics readings.
- Real time data.
- More detailed reports.
- More options for segmenting.
- Specific audience data.
Chartbeat review for online news site
- Track success of certain articles.
- Track where the articles are doing well (social, search, etc.).
- Track articles that are being alerted to users and noticing spikes in traffic.
- Needs better historic traffic data.
- Disappointed it got rid of tweets sending traffic.
- Has some confusion between videos and articles being alerted.
This is instrumental to our edit teams for timing on follow up assets and updates.
- Real-time traffic analysis.
- Segmentation by acquisition traffic and other demographics.
- Visualization of data.
- Understanding custom variables for custom channels.
- Better understanding of URL vs. Canonical URL.
- Finding a better caching balance for page meta data.
Additionally, we can see prior week's trends. This is particularly important for comparing week-over-week tentpole event coverage.
- Showing real-time data by referrer.
- Showing social posts which have linked to stories.
- Showing live recirculation data.
- Historical data could be more advanced and specific.
- Track time spend.
- Track traffic sources.
- Comparison of different headlines.
- It has difficulty tracking monthly total users, specifically section-wise.
Chartbeat — Useful. Reliable. Simple.
- Real-time results give you a great glimpse at which stories are driving engagement.
- The referrer traffic indicators allow you to track who's sending you traffic and how much, which affords you an opportunity to tweak your messaging on specific social media platforms, if necessary, or double down where appropriate.
- Being able to view results across an entire network or drill down on a specific market is highly useful, especially when tracking engagement for a single story.
- There are times when Chartbeat is buggy when selecting a specific section in real-time results.
- I miss the feature that showed you which specific tweets were delivering high engagement. It added a level of personal touch that's hard to replicate without it.
- It would be nice to be able to drill down on specific markets (sections) for video views. Currently you can only track video views across an entire network.
Pros and Cons of Chartbeat
- Chartbeat tells where the attention our stories is getting is coming from, letting us know which distribution methods are most effective for our audience and where we should invest the most time and energy.
- Chartbeat tells us how many users are watching video on each story, which shows that having video on a story might make them spend more time on that piece of content and forces us to come up with more creative items for them to consume.
- It tracks data in real time, something that's important in news when you have to make decisions in a fast-paced setting.
- I wish Chartbeat had more detailed trend data, like which type of user is viewing what kind of content and for how long.
- Sometimes I see that users are watching video on a story and that story doesn't even have a video on it, so I'm not sure what causes that. I'm sure that's just a user error.
- I wish Chartbeat could gather the data and spit out recommendations based on trends it finds.
Chartbeat Realtime in real time
- Velocity
- Clarify different points of view
- History information
- Content
- Redaction
- Metrics
Chartbeat Review
- I program the homepage, so I use the heads-up display to learn quickly which stories are hits with readers.
- Spike alert notifications do the same as the above, with a wider range of traffic sources.
- The Chartbeat real-time display includes lots of information in easy-to-understand graphic form.
- Some referrer information is vague. For instance, I don't know what "deep links, push alerts" means on stories for which we have not created push alerts.
- Chartbeat calculates page views in a way that's different from Google Analytics, so Chartbeat is less helpful for deeper analysis of story performance.