ChartLogic EMR vs. Practice Fusion

ChartLogic is great for a practice that wants an EMR but doesn't want/need all the bells and whistles of a giant like Epic. It allows each individual doctor to create their own templates, smart fields and ways of seeing their messages, encounters etc so that while you have one EMR system each doctor can make it their own. Little to no computer experience or training needed to make things work easily.

Incentivized

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.

Incentivized

• Quick. Very quick.
• Simple and elegant interface.
• Simultaneous past and present records view.

• Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
• Charting- Very detailed integration for charting.
• Reporting- We really enjoy the reports we can pull from within the software.

Incentivized

• Seems to usually be one extra unneeded "ok" button you have to click to make things save
• Wish it had more reporting options

Incentivized

• Have Physician Assistant as a provider status.
• Make the notes section of each patients account displays towards the top of page and not the bottom.

Incentivized

In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.

Incentivized

Haven't used many others but out of the ones I have used, it's the best and I definitely recommend it.

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.

Incentivized

• ChartLogic has been a great EMR for us at a reasonable price point.

Incentivized

• PRO -- I know now what I need in an EMR/EHR
• CONS -- They have overcharged me and it has cost me money
• CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
• CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with