The only other EMR I have used is EPIC. I worked as a scribe for PAMF, where I spent 50 hours a week in front of EPIC. I got to know it really well, and have used PF much less, so it is difficult to make a comparison. EPIC came with so many more options to view test results, …
It wasn't really a choice for me- I used the chiropractic specific when working for chiropractors and then used Practice Fusion while I was working for an alternative healthcare doctor. The doctors all had chosen the software before signing me on, there wasn't really an option …
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Practice fusion is much more user friendly than the other programs that we have used. The more costly EMR's were definitely no better and the ones we have used were not nearly as easy to use. I would highly recommend practice fusion over Athena or Allscripts.
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
Charting- Very detailed integration for charting.
Reporting- We really enjoy the reports we can pull from within the software.
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.