TrustRadius
Practice Fusion Review 2 of 7
Review: "Practice Fusion: The Key to Fusion Within the Office :P"
https://www.trustradius.com/medical-office-software-emr-ehrPractice FusionUnspecified8.314101
Melanie Haas profile photo
January 08, 2019

Review: "Practice Fusion: The Key to Fusion Within the Office :P"

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Practice Fusion

Currently, Practice Fusion is used by me and the Doctor I work for. She does the patient charting and I handle all the administrative side of things. So anything from uploading charts, intake papers, lab requests we do within Practice Fusion- so we do not both have to be at the same location at the same time.

We needed to find a tool that we could log in from anywhere and use via the web, not a computer-based solution.
We also needed somewhere for document storage, and we are able to upload all patient files to Practice Fusion.

I think the best thing about the tool is being able to use it from the web.
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
  • When uploading documents, I wish you could assign multiple documents to the "same settings"- for example, 5 documents uploaded to the same patient and the same doctor.
  • We honestly don't use Practice Fusion to its fullest functionality- we could use the communication and scheduling tools more often.
  • The "view" feature for documents doesn't always work and I'm unsure if this has to do with the document or their side of things- but this would be a great feature if it functioned properly.
  • Practice Fusion is free for us to use so I believe it has had a positive impact on our ROI.
It wasn't really a choice for me- I used the chiropractic specific when working for chiropractors and then used Practice Fusion while I was working for an alternative healthcare doctor.
The doctors all had chosen the software before signing me on, there wasn't really an option for change.
But for reasons I've stated before, I really enjoy Practice Fusion because of the online capabilities; it works for my function.
Other specialty
I think this is a great tool for a smaller practice, and I really like that it is not practice-specific. It seems like any type of doctor could use the site.
I also think this is really great for remote workers because you are able to log on via the internet.

I think that this tool would not be good for those looking to have a specific practice software. I've worked for other doctors alongside the one I used practice fusion for, and the other doctors used specialty specific software because of the customization to their job and charting.

Practice Fusion Feature Ratings

Real-time eligibility verification
Not Rated
Coding
Not Rated
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Not Rated
Rule-based scheduling
Not Rated
Automated patient check-in
Not Rated
Automated appointment reminders
10
Multi-location support
Not Rated
Calendar interface
10
Charting / document management
10
Templates
Not Rated
E-prescribing
Not Rated
Fax integration
10
Patient portal
Not Rated
Mobile/tablet support
10
Speech recognition
Not Rated
Integration with other EMR and PM systems
Not Rated
Customization
Not Rated
Workflow automation
Not Rated
Role-based permission levels
10
Data backups and redundancy
Not Rated
HIPPA compliance
10
Local mode / networking failsafe
Not Rated
Task tracking
10
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities
10