Chat2Desk vs. Desk.com (discontinued)
Chat2Desk vs. Desk.com (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chat2Desk | Mid-Size Companies (51-1,000 employees) | Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7. Chat2Desk differentiators Helpdesk tools: Select role: operator/admin/supervisor; Dashboards with reports; Fast chat… | N/A | |
Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
Chat2Desk | Desk.com (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chat2Desk | Desk.com (discontinued) | |
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Top Pros | ||
Top Cons |
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Chat2Desk | Desk.com (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chat2Desk | Desk.com (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 8.4 (14 ratings) |
Usability | - (0 ratings) | 8.3 (19 ratings) |
Availability | - (0 ratings) | 1.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.2 (21 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
Chat2Desk | Desk.com (discontinued) | |
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Likelihood to Recommend | Chat2Desk No answers on this topic | Discontinued Products |
Pros | Chat2Desk No answers on this topic | Discontinued Products |
Cons | Chat2Desk No answers on this topic | Discontinued Products |
Likelihood to Renew | Chat2Desk No answers on this topic | Discontinued Products |
Usability | Chat2Desk No answers on this topic | Discontinued Products |
Reliability and Availability | Chat2Desk No answers on this topic | Discontinued Products |
Performance | Chat2Desk No answers on this topic | Discontinued Products |
Support Rating | Chat2Desk No answers on this topic | Discontinued Products |
Implementation Rating | Chat2Desk No answers on this topic | Discontinued Products |
Alternatives Considered | Chat2Desk No answers on this topic | Discontinued Products |
Return on Investment | Chat2Desk No answers on this topic | Discontinued Products |
ScreenShots | Chat2Desk Screenshots | Desk.com (discontinued) Screenshots |