Chatbox vs. Sprinklr Service
Chatbox vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chatbox | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Chatbox | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Chatbox | Sprinklr Service | |
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Top Pros | ||
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Chatbox | Sprinklr Service | |
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Small Businesses | Gist Score 9.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatbox | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Chatbox | Sprinklr Service | |
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Likelihood to Recommend | Chatbox No answers on this topic | Sprinklr |
Pros | Chatbox No answers on this topic | Sprinklr |
Cons | Chatbox No answers on this topic | Sprinklr |
Likelihood to Renew | Chatbox No answers on this topic | Sprinklr |
Usability | Chatbox No answers on this topic | Sprinklr |
Reliability and Availability | Chatbox No answers on this topic | Sprinklr |
Performance | Chatbox No answers on this topic | Sprinklr |
Support Rating | Chatbox No answers on this topic | Sprinklr |
In-Person Training | Chatbox No answers on this topic | Sprinklr |
Implementation Rating | Chatbox No answers on this topic | Sprinklr |
Alternatives Considered | Chatbox No answers on this topic | Sprinklr |
Return on Investment | Chatbox No answers on this topic | Sprinklr |
ScreenShots |