TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatfuel

    Score9.9 out of 10
    N/AChatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.

    $15

    per month

    YouTube Shopping

    Score10 out of 10
    N/AYouTube Shopping lets creators and businesses promote products from their own stores across YouTube, while earning money. Through YouTube Shopping, the user can set up and connect a store to YouTube to feature products, like merch, in videos and live streams.N/A
    Pricing
    ChatfuelYouTube Shopping
    Editions & Modules
    Pro
    $15
    per month
    Free
    Free
    Premium
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatfuelYouTube Shopping
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ChatfuelYouTube Shopping
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatfuelYouTube Shopping
    Likelihood to Recommend
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ChatfuelYouTube Shopping
    Likelihood to Recommend
    Chatfuel
    Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
    Incentivized
    Read full review
    Google
    I think Youtube shopping goes well with popular beauty vloggers who review the products, while it is less helpful for service-oriented YouTubers like course providers. If they can list out their courses, then it could be awesome. Youtube Shopping is overall very helpful for both business owners and customers because business owners get loyal customers while customers can easily purchase the products without any further clarification or searching.
    Incentivized
    Read full review
    Pros
    Chatfuel
    • Easy to use without experience
    • Cost vs. benefit ratio very good
    • Integrations possible through API
    • Conversion funnels can be created
    Incentivized
    Read full review
    Google
    • Exponential audience growth.
    • Customer retention.
    • Clearing their doubts and making them to purchase quickly.
    Incentivized
    Read full review
    Cons
    Chatfuel
    • Setting it up is time-consuming.
    Incentivized
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    Google
    • Its UI/UX can be better.
    • Similar products recommendation could be added.
    • feedback section can be included.
    Incentivized
    Read full review
    Support Rating
    Chatfuel
    I haven't dealt with the support channel, so I cannot provide a full review for this
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Chatfuel
    Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
    Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
    AIVO has no option to create conversation flows if not through keywords.
    Incentivized
    Read full review
    Google
    Youtube is the social platform where more audiences are present, and the content is video, so user retention is made sure. There are more chances for the YouTube audience to make a purchase decision quickly compared to other social commerce platforms. YouTube Shopping helps in customer retention, which helps to obtain increased ROI.
    Incentivized
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    Return on Investment
    Chatfuel
    • It helped overall with visitor engagement.
    Incentivized
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    Google
    • High ROI is obtained.
    • Loyal Customers is obtained.
    • Consistent customers.
    Incentivized
    Read full review
    ScreenShots