ChatGPT vs. Google Cloud Dialogflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.0 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.N/A
Google Cloud Dialogflow
Score 7.8 out of 10
N/A
Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019.N/A
Pricing
ChatGPTGoogle Cloud Dialogflow
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChatGPTGoogle Cloud Dialogflow
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ChatGPTGoogle Cloud Dialogflow
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
ChatGPTGoogle Cloud Dialogflow
Small Businesses
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.0 out of 10
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.0 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Conversica
Conversica
Score 9.5 out of 10
Conversica
Conversica
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTGoogle Cloud Dialogflow
Likelihood to Recommend
9.0
(2 ratings)
8.7
(5 ratings)
Usability
-
(0 ratings)
8.9
(5 ratings)
Support Rating
-
(0 ratings)
8.3
(5 ratings)
User Testimonials
ChatGPTGoogle Cloud Dialogflow
Likelihood to Recommend
OpenAI
ChatGPT is a outstanding resource for looking for answers to difficult questions for example we were looking for a replacement for a motor in a spa in one of our properties and the website searches were really useless. ChatGPT upon entering the model number of the original motor was able to identify an exact match to a voter that is available and it even included specific recommendations for ensuring an exact fit
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Google
Indicated for those who have good knowledge of programming and coding in HTML and JSON, that is, it is not suitable for beginners or users without much technical knowledge. It is suitable for those who want to integrate with various platforms, such as Telegram, Webhat, Facebook Messenger, among others. I also recommend it to anyone who needs to create a chatbot in several languages (it is not automatic translation). Recommended to create new projects in CX environment and not in ES.
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Pros
OpenAI
No answers on this topic
Google
  • Best user interface
  • Advanced training modules
  • Best NLP and NLU engine
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Cons
OpenAI
No answers on this topic
Google
  • Some of the features are still in beta phase.
  • The languages available are still limited.
  • The advanced features may not be accessible to new users.
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Usability
OpenAI
No answers on this topic
Google
It just delivers, even being somewhat rough to get used to it. Users just love it as it feels polished - very well balanced, good chat flows, good workflows, good response time and good usability. It's just somewhat complicated to setup at first glance though, with a semi steep learning curve compared to other solutions around the market.
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Support Rating
OpenAI
No answers on this topic
Google
Dialogflow is a wonderful tool that is helping to design customized chatbots. I personally recommend if you wanna know how it's works give it a try with a free APIs call, you'll love this tool
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Alternatives Considered
OpenAI
Siri and Alexa do not even come close
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Google
No answers on this topic
Return on Investment
OpenAI
No answers on this topic
Google
  • Robust platform
  • Reliability and security
  • Highly scalable for professional usage
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ScreenShots