ChatGPT vs. Perplexity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Perplexity
Score 8.9 out of 10
N/A
An answer engine for publicly available knowledge, Perplexity's Enterprise Pro plan helps employees get fast answers to their most complex questions without the usual need to click on different links, compare answers, or endlessly dig for information.
$20
per month
Pricing
ChatGPTPerplexity
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ChatGPTPerplexity
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChatGPTPerplexity
Considered Both Products
ChatGPT
Chose ChatGPT
In my experience ChatGPT does great job than any other LLM model at this moment. However, in terms of web search, Perplexity scores high compared to ChatGPT because ChatGPT misses critical news while doing web crawling
Chose ChatGPT
For breaking news and very up to date data, Grok and Perplexity are better. They have access to very recent or proprietary data that's relevant to any topic you want to research. Gemini is great for large prompt context needs. I would use Claude for more coding related stuff. …
Chose ChatGPT
I tried and bought multiple tools like Perplexity, Jasper, and Copy.ai, but no one is comparable with ChatGPT. Most of the tools are built for a specific niche, but ChatGPT is built for everything.
Chose ChatGPT
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools.

I also like the ability to …
Chose ChatGPT
they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it …
Chose ChatGPT
ChatGPT is simply the most complete, well-rounded AI tool in existence right now. It can do everything the others can, often better, and often in a way that's more intuitive and easier to iterate. It takes prompts far better than most, and incorporates direction better than …
Perplexity
Chose Perplexity
I have been using all the 3 products - ChatGPT, Gemini, and Perplexity. Perplexity helps when ChatGPT and Gemini fail. There have been several instances when Chat GPT and Gemini provided inaccurate results and in those times Perplexity became a clear winner. However, in terms …
Chose Perplexity
I think they both do well. I use ChatGPT for some pre-created GPTs. So because I use them for different functions, it's hard to compare them head-to-head. I also use an Abacus, which I like a lot. Overall, they are all good, but I have different use cases for each one.
Chose Perplexity
Perplexity is a good allrounder when it comes to different use cases that an AI could or should cover. There are other AI tools that are better for specific niches such as creation of pictures or other content. But all in all Perplexity is on eye level with ChatGPT and other …
Chose Perplexity
Compared to the competitors Perplexity is more advanced in terms of doing its own research and giving an output that others cannot generate. Its algorithm is well equipped to handle complex queries and asks followup questions to gererate the desired output. Its faster and the …
Chose Perplexity
Perplexity offers a unique approach to generative ai tools, which is built more around a search engine, over a chat style tool. While this is novel, and some times more useful than the chat type of tool, i didn't feel it added enough value or increased power over the standard …
Best Alternatives
ChatGPTPerplexity
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 8.9 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Conversica
Conversica
Score 4.1 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTPerplexity
Likelihood to Recommend
9.4
(19 ratings)
9.0
(5 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.2
(18 ratings)
8.8
(5 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatGPTPerplexity
Likelihood to Recommend
OpenAI
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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Perplexity AI, Inc.
I think it's excellent for querying how to approach specific prospects based on the persona I created.
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Pros
OpenAI
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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Perplexity AI, Inc.
  • Creating Professional Emails
  • Code Suggestion and Code Auto-Generation
  • Code Optimization
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Cons
OpenAI
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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Perplexity AI, Inc.
  • Image generation is not upto mark
  • Data analysis for excel is way off
  • Getting insights on data not available online is hard
  • Need to embed like copilot in assisting day to day activities
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Likelihood to Renew
OpenAI
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Perplexity AI, Inc.
No answers on this topic
Usability
OpenAI
It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
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Perplexity AI, Inc.
It's great, but doesn't necessarily feel like it adds enough value over using CoPilot, ChatGPT, or whichever generative AI tool your business already uses. Time will tell if this model continues to be developed, and whether it remains competitive with the other big models out in the industry, and innovating features and integrating more use cases fast.
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Support Rating
OpenAI
Their responses are always professional , although they delay sometimes
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Perplexity AI, Inc.
No answers on this topic
Alternatives Considered
OpenAI
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
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Perplexity AI, Inc.
Perplexity is a good allrounder when it comes to different use cases that an AI could or should cover. There are other AI tools that are better for specific niches such as creation of pictures or other content. But all in all Perplexity is on eye level with ChatGPT and other tools when it comes to being an AI assistant for the user.
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Return on Investment
OpenAI
  • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
  • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
  • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
  • Basically, has elimited a tech support position in our company.
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Perplexity AI, Inc.
  • Better initial calls with prospects.
  • More in depth knowledge to create a conversation.
  • Have advanced some opportunities has a result of using Perplexity.
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