Chatmeter vs. Grade.us

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatmeter
Score 9.0 out of 10
N/A
Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations, from the company of the same name in San Diego. Chatmeter also provides social media monitoring for brand reputation management, including trending hashtags, post and follower growth tracking, as well as geo-location tracking.N/A
Grade.us
Score 8.9 out of 10
N/A
Grade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience. Create a Review Funnel Landing Page The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites. Generate…
$180
3 seats ($60 for additional seats)
Pricing
ChatmeterGrade.us
Editions & Modules
No answers on this topic
Professional
$180.00
3 seats ($60 for additional seats)
Agency
$400.00
10 seats ($40 for additional seats)
Partner
$2500.00
100 seats ($25 for additional seats - tiered discounts at higher volumes)
Offerings
Pricing Offerings
ChatmeterGrade.us
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.
More Pricing Information
Community Pulse
ChatmeterGrade.us
Best Alternatives
ChatmeterGrade.us
Small Businesses
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
Medium-sized Companies
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
Enterprises
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatmeterGrade.us
Likelihood to Recommend
9.0
(1 ratings)
9.0
(4 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.3
(4 ratings)
User Testimonials
ChatmeterGrade.us
Likelihood to Recommend
Chatmeter
I am responsible for responding to all reviews that are submitted for our company. We have over 200 locations and it would be time consuming to have to check each of these GMB profiles individually. Chatmeter provides a one-stop solution for quickly and efficiently managing our online reputation.
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Traject
Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
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Pros
Chatmeter
  • Track reviews by location and companywide.
  • Respond to reviews promptly.
  • Quickly compare and contrast review performance by quarter, year or all-time by location or across the whole company.
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Traject
  • Automates review requests.
  • Makes review monitoring across sites easy.
  • Makes reporting on review progress simple.
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Cons
Chatmeter
  • The AI response tool is helpful, but should not be used without tweaks.
  • Some review platforms do not allow responding from within Chatmeter.
  • The social dashboards are not up-to-date with relevant metrics. Some posts show zero engagement when in reality, it has over 100 likes and 30 shares.
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Traject
  • Video support could be a little more granular.
  • The nomenclature used in the dashboard is a little unclear to a new user.
  • The password assignment system is a bit over-engineered making it harder to use.
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Usability
Chatmeter
It's great overall. There's a few areas where improvements could be made. I've been pleased with the updates we've seen since we started using Chatmeter several years ago.
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Traject
No answers on this topic
Support Rating
Chatmeter
No answers on this topic
Traject
They are very prompt when we send an inquiry and very helpful with fixing issues.
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Alternatives Considered
Chatmeter
Before we decided to go with Chatmeter, we looked strongly at Reputation.com. This was several years ago, so I am not as familiar with how they compare now, but at the time we felt that we could get the functionality we wanted and needed from Chatmeter at a better price than Reputation.com.
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Traject
Different scopes in total, but G.us does a far better job in review management and social proof growth.
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Return on Investment
Chatmeter
  • Thanks to Chatmeter, we have consistently improved our online reputation year-over-year in the number of reviews and average rating.
  • Chatmeter's analytics tools allow us to effectively measure our online reputation gains for the year and compare against prior years.
  • We've been able to drastically improve our online reputation thanks to its quick and efficient interface.
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Traject
  • Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!
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ScreenShots

Grade.us Screenshots

Screenshot of White label the Grade.us platform with your company's logo.Screenshot of Use the review funnel to make it as easy as possible for customers to leave a review on the review sites important to your business.Screenshot of Monitor all of your reviews and respond to them with the Grade.us review monitoring command center.Screenshot of Stream your greatest reviews to your website with the embeddable widget or WordPress Plugin.Screenshot of Analyze your review performance with in-depth reports.