Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations, from the company of the same name in San Diego. Chatmeter also provides social media monitoring for brand reputation management, including trending hashtags, post and follower growth tracking, as well as geo-location tracking.
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ReputationStacker
Score 10.0 out of 10
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ReputationStacker's review management software helps businesses get more reviews, rank higher in local search, and win customers automatically. It is offered as a completely hands-off online reputation management system. ReputationStacker’s reporting suite turns qualitative feedback from reviews and NPS surveys into quantified, actionable data which can be used to improve a business, driving more positive reviews and better…
I am responsible for responding to all reviews that are submitted for our company. We have over 200 locations and it would be time consuming to have to check each of these GMB profiles individually. Chatmeter provides a one-stop solution for quickly and efficiently managing our online reputation.
ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).
It's great overall. There's a few areas where improvements could be made. I've been pleased with the updates we've seen since we started using Chatmeter several years ago.
Before we decided to go with Chatmeter, we looked strongly at Reputation.com. This was several years ago, so I am not as familiar with how they compare now, but at the time we felt that we could get the functionality we wanted and needed from Chatmeter at a better price than Reputation.com.
ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use
We pay $99 per month per location and our clicks and calls on our Google Business profiles have gone up a lot since we started using ReputationStacker. One additional new patient per month more than covers the cost of it, and it helps us get way more than one new patient each month at each location. I'd estimate we get a minimum of 5 or 6 new patients a month per location because of ReputationStacker.
