Check Point Harmony SASE vs. Sophos UTM

We have found that when thoughtfully implemented, Check Point Harmony SASE can be well suited for almost any customer. Smaller customers may not need all the functions of SASE, but they all need a reliable VPN solution when traveling. The platform can be configured for individual tenants, allowing the solution to scale with the client as they grow. As the customer grows, they are already familiar with the agent, so scaling up has less user pushback.

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UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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• Secure access.
• Multiple Azure tenant accessibility within a single login.
• Ease of deployment.

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• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Harmony SASE can use some improvement in reporting. While general reports are available in the dashboard, it lacks additional details and flexibility to capture insights on user adoption, bandwidth utilization, etc.
• The app lacks visibility into failures, errors, and network diagnostics, which would allow IT and network professionals to conduct their own investigation and troubleshooting. While their support has a good grasp of this, having these capabilities will allow organizations to take action on their own rather than waiting for support during issues and outages.
• Expanding the platform's global presence, like adding gateways in different countries, is not a use case for us right now. They have a presence in most geographic locations we need, but I can imagine bigger companies needing other locations.

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• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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100% chance of renewal. Is simple become part of our environment.

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Overall, the product is easy to use, reliable, and can be automated to minimize user input. Occasionally, an agent update will clear the workspace and sign the user out. When this occurs, a member of our helpdesk team is needed to assist the user in signing back in. This is our biggest reason for giving it a 9 out of 10.

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The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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In the beginning, it was a bit rough getting it to work and getting any kind of quality support from customer service. But recently they really improved their service and customer service. I believe they raise 100M in new funding which provides them the resources to make a better product with better tools and a better help desk.

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I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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• One of the biggest benefits of switching to Check Point Harmony SASE was the pricing model. Our previous VPN solution is usage-based and billed on the amount of network traffic, while Harmony SASE has a per-user license.
• We also benefited from simplified network architecture. Check Point Harmony SASE takes care of everything; we just need to select a location. Previously, we had to design and architect our VPN infrastructure, a task that required technical expertise.
• Our organization leverages Harmony SASE's VPN solution allows us to meet our client-specific requirements. It enables remote work and removes the requirement for a physical office.

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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